Sr. Analyst, TA Operations

Ferrara; Chicago (IL); On-site; USD 81,000 - 114,000; Full time

Benefits offered by this job

Annual bonus

Benefits package

PTO

Job summary

Ferrara is seeking a Sr. Analyst, Talent Acquisition Operations & Employer Branding to strengthen our employer brand and optimize recruiting systems and analytics.

You will drive activation across digital platforms, career sites, events, and communications, while supporting SuccessFactors and CRM integrations. You will collaborate across Talent Acquisition, HR, Communications, Legal, Finance, and external partners, translating requirements into scalable TA processes.

Qualifications

• Bachelor’s degree in Human Resources, Business, Marketing, Communications, Information Systems, Analytics, or related field.
• 4–6 years in Talent Acquisition Operations, Employer Branding, Recruitment Marketing, HR Technology, or analytics.
• Experience with ATS, CRM, HRIS, and system implementations and training.

Responsibilities

• Support employer branding rollout across career sites, social channels, and events.
• Administer and optimize TA technologies, including SuccessFactors Recruiting and CRM.
• Develop recruiting dashboards, KPIs, and leadership reports to inform decisions.
• Manage TA vendors, budgets, contracts, and vendor performance reviews.
• Plan and execute recruiting events and enhance candidate experience.

Skills

TA operations

Recruitment marketing

Employer branding

HR technology

Analytics

Project management

Stakeholder management

Excel

PowerPoint

Recruiting lifecycle

Education

Bachelor's degree

Tools

SuccessFactors Recruiting

CRM

ATS

HRIS

Job description

Work Location: Chicago

Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

Want to make an impact? The Sr. Analyst, Talent Acquisition (TA) Operations & Employer Branding will help advance Ferrara’s employer brand and strengthen the systems, processes, insights, and operational capabilities that enable the company to attract and hire talent. This role will support the rollout of employer branding guidelines across Ferrara and its acquisitions, helping activate a consistent and compelling employer brand across digital platforms, social channels, career sites, candidate communications, recruiting events, and physical assets.

The Sr. Analyst will also play a key role in the rollout, administration, integration, training, and optimization of the SuccessFactors Talent Acquisition platform across Ferrara Group. In addition, this position will support recruiting analytics, KPI reporting, vendor and financial management, recruitment marketing activations, and strategic talent events.

Working across Talent Acquisition, HR, Internal & External Communications, Legal, Finance, Procurement, HRIS, business leadership, and external partners, this individual will bring strong project management, systems knowledge, analytical capability, and attention to detail to a diverse portfolio of strategic and operational priorities.

This role will report to the Head of Talent Acquisition and be based at the Global Headquarters in downtown Chicago.

Ways you will make a difference

Employer Brand Activation & Recruitment Marketing

• Support the continued rollout and activation of Ferrara's employer branding strategy across career sites, social channels, candidate communications, recruiting events, and digital platforms.
• Manage employer branding platforms, including LinkedIn Life Pages, reputation sites, and candidate engagement channels, ensuring content remains current, consistent, and aligned to brand standards.
• Execute recruitment marketing campaigns and CRM activations designed to attract, engage, and nurture talent pipelines.
• Measure and report on employer branding and candidate engagement performance, recommending enhancements to improve reach, effectiveness, and candidate experience.

TA Technology & Process Optimization

• Support the administration, optimization, training, and ongoing enhancement of TA technologies, including SuccessFactors Recruiting and CRM functionality.
• Lead or support system implementations, integrations, testing, deployments, process improvements, and user adoption initiatives.
• Translate business, operational, and compliance requirements into efficient recruiting processes and scalable system solutions.
• Develop documentation, training materials, and support resources while serving as a key resource for recruiters, hiring managers, and stakeholders.

Reporting, Analytics & Workforce Insights

• Develop and maintain recruiting dashboards, KPIs, workforce planning reports, diversity metrics, quarterly business reviews, and other leadership reporting.
• Analyze recruiting and workforce data to identify trends, opportunities, risks, and recommendations that improve hiring performance and decision-making.
• Ensure consistency, accuracy, and integrity of TA data, reporting definitions, and measurement methodologies.
• Build executive-ready presentations and insights that communicate progress against recruiting priorities and organizational goals.

Vendor Management & Strategic Operations

• Manage TA vendor relationships, including contracts, purchase orders, invoicing, budget tracking, performance reviews, and renewal activities.
• Partner with Procurement, Finance, Legal, HR Technology, and external providers to ensure effective service delivery and operational excellence.
• Support financial planning, budget management, and reporting across TA programs, technologies, and external partnerships.
• Lead or support cross-functional projects that enhance TA capabilities, processes, technologies, and stakeholder experiences.

Candidate Experience & Recruiting Events

• Support pre-employment processes and candidate operations to ensure a seamless, compliant, and efficient hiring experience.
• Plan and execute strategic recruiting events, including university recruiting, career fairs, employer branding activations, and talent engagement programs.
• Monitor program effectiveness and recommend improvements that strengthen candidate attraction, engagement, and conversion.

Skills that will make you successful

• Strong knowledge of Talent Acquisition operations, recruitment marketing, employer branding, and the end-to-end recruiting lifecycle.
• Experience supporting HR technology platforms, including ATS, CRM, HRIS, and reporting solutions, with the ability to translate business needs into scalable processes and system enhancements.
• Strong analytical, project management, and problem-solving skills, with the ability to manage multiple priorities and deliver insights that drive decision-making.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to work effectively across functions and organizational levels.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, with strong attention to detail and a continuous improvement mindset.

Experiences that will support your success

• Bachelor's degree in Human Resources, Business, Marketing, Communications, Information Systems, Analytics, or a related field.
• 4-6 years of experience in Talent Acquisition Operations, Employer Branding, Recruitment Marketing, HR Technology, Recruiting Analytics, or a related discipline.
• Experience supporting ATS, CRM, HRIS, or other Talent Acquisition technologies, including system implementations, integrations, training, testing, and process improvements.
• Experience developing recruiting KPIs, dashboards, workforce planning reports, business reviews, and executive-level presentations.
• Experience managing vendors, contracts, budgets, invoicing, recruitment marketing programs, employer branding activations, or strategic recruiting initiatives.
• Project management certification, process improvement training, SuccessFactors experience, and experience supporting global or multi-market initiatives are preferred.

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center

Compensation

The salary range for this role is $81,225 - $113,715 annually.