Sr. Analyst, IT Business Systems

WestRock Company; Georgia (VT); Remote; USD 169,000 - 245,000; Full time

Job summary

A global leader in sustainable packaging solutions is seeking a Sr. Analyst in IT Business Systems to enhance supply chain systems. This role focuses on integrating technology solutions, stakeholder collaboration, and operational excellence. Ideal candidates have strong communication skills, business process knowledge, and relevant programming experience.

Benefits

Comprehensive training and development opportunities

Attractive salary reflecting skills and competencies

Corporate culture based on integrity and excellence

Qualifications

• Familiarity with order-to-cash application life cycles in a manufacturing environment.
• Excellent communication skills and ability to work in a fast-paced environment.
• Ability to analyze complex processes and translate them to technical solutions.

Responsibilities

• Maximize the use of supply chain systems and provide optimal solutions.
• Collaborate with stakeholders to design technology solutions.
• Provide application support including troubleshooting and system configuration.

Skills

Communication

Business process analysis

Data analysis

Troubleshooting

Collaboration

Education

College degree or equivalent work experience (10 years)

Tools

Microsoft SQL Server

Oracle

Perl

C++

VB6

Job description

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Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

General Information

Job ID

ATR45695

Posting Job Title

Sr. Analyst, IT Business Systems

Locations

GA WFH Georgia

Employment Type

Full Time

Date Posted

28-May-2025

Relocation Support

No

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Our Technology Organization Is Transforming How We Work At Smurfit Westrock. We Align With Our Businesses To Deliver Innovative Solutions That

• Address specific business challenges, integrate processes, and create great experiences
• Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
• Imagine how technology can advance the way we work by using disruptive technology
  
  

We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Location and/or Business/Division Details (if applicable)

Title: Sr Analyst, IT Business Solutions - Remote

Position Summary

The Sr Analyst is responsible for maximizing the use of supply chain systems and providing optimal solutions, leveraging their expertise in support, development, testing, and implementation. You will work closely with supply chain stakeholders to bring new capabilities and drive operational excellence through technology for order management, inventory control, warehouse management, and invoicing. The Sr Analyst is responsible for ensuring the appropriate design and configuration of IT software applications as well as resolving support issues.

How You Will Impact Smurfit Westrock

• Provide application support including troubleshooting, design analysis, and system configuration.
• Develop supply chain applications, systems, and processes aligned with the company strategy to harmonize processes across the organization.
• Collaborate with key users and stakeholders to understand business needs, identify, design, and implement technology solutions to improve efficiency and effectiveness of business processes.
• Provide data analysis and problem solving / troubleshooting services.
• Work with internal WestRock IT personnel and external contractors, where required, to deliver needed functionality.
• Become knowledgeable of other WestRock systems as required to effectively support the business processes that interact with the supply chain systems.
  
  

What You Need To Succeed

• Familiarity with order-to-cash application life cycles in a manufacturing environment.
• Candidate must be a team player, adapt well to a multitasking, fast-paced environment and maintain a courteous and professional image.
• Ability to set and work to deadlines, manage multiple priorities, organize work.
• Business process and analysis skills, systems design, and analysis skills.
• Development of documentation, training material, and instructional skills.
• Excellent communication skills, ability to relate to users in business terms and relate technical solutions to business needs, ability to express ideas clearly and succinctly.
• IT and Process knowledge sufficient to gain credibility with the user community and to speak in business terms about sometimes complex process and technical issues.
• Ability to work cooperatively with others in a matrixed, collaborative IT environment.
• Ability to work independently to solve time-sensitive support issues through data analysis, code review, business and application knowledge, end-user communication, and troubleshooting/testing skills,
• Ability to collaborate with end-users and end-user management effectively to understand needs and prioritize work.
• Ability to manage expectations and manage difficult situations.
• Ability to organize and plan work to meet goals and deadlines.
  
  

Skills/Knowledge Desired

• Database experience writing complex stored procedures and expressions with Microsoft SQL Server and/or Oracle.
• Proficient in programming Perl, C++, VB6, MQ queue manager, COBOL.
• Ability to independently translate functional requirements to software code for Web and/or desktop form factors.
• Familiar with running a mission critical application in a high availability environment.
• Knowledge of help desk software and help desk processes.
• Ability to travel approximately 10%.
• College degree or minimum equivalent work experience of 10 years in IT or paper mill operations business.
  
  

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
  
  

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Packaging and Containers Manufacturing

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