Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

Lehigh Heavy Forge Corporation; Santa Isabel (PR); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible work schedules

Educational assistance

Parental leave

Job summary

RTX's Enterprise Services team in Santa Isabel, Puerto Rico seeks a Sr. Analyst, Infrastructure & Quality Assurance to create test cases, perform tests, analyze results and prepare reports. You will collaborate with developers and stakeholders, adhere to QA standards, and use Jira or Confluence, plus Inflectra SpiraTest + Rapise for automation; a university degree with 2+ years of QA experience is required. This is a remote role offering a robust rewards package.

Qualifications

• University degree or equivalent experience with minimum 2 years in QA.
• Experience with software development process and lifecycle.
• Experience with Microsoft Office Excel and Word.
• Experience with QA methodologies and practices.

Responsibilities

• Develop and execute detailed test cases to assess software functionality and performance.
• Identify and document defects, bugs, and other observations.
• Evaluate and create reports on test outcomes.
• Present test results to developers and stakeholders.
• Review testing results with developers and stakeholders.
• Ensure tests cover all requirements and adhere to QA standards.
• Leverage Jira or Confluence to record testing information.
• Use SpiraTest + Rapise for automated test case execution.
• Maintain test lab machines with relevant software.

Skills

QA methodologies

Software development lifecycle

Windows troubleshooting

Microsoft Office (Excel/Word)

Education

University degree or equivalent experience

Tools

Jira

Confluence

SpiraTest

Rapise

Job description

Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

santa isabel, PR 00757, United States Full Time

Reference: Collins Aerospace_01864271

Date Posted: 2026-08-06
Country: United States of America
Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type: Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance: None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico.

The Sr. Analyst, Infrastructure & Workplace Services create test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.

What You Will Do

• Develop and execute detailed test cases to assess software functionality and performance
• Identify and document defects, bugs, and other observations
• Evaluate and create reports on test outcomes
• Present test results to developers and other stakeholders
• Work closely with developers and stakeholders to review documented testing results
• Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
• Adhere to relevant quality assurance standards and regulations
• Continuously improve the testing process as services, standards, and requirements evolve
• Leverage testing software such as Jira or Confluence to record testing information and processes
• Create test cases in Inflectra's SpiraTest + Rapise codeless testing software to automate test case execution
• Maintain test lab machines with relevant software and updates
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• Experience with software development process and lifecycle
• Experience working with Microsoft Office Excel and Work
• Experience with QA methodologies and practices
• Familiarity with testing tools like Jira or Confluence

Qualifications We Prefer

• Basic familiarity of Azure Information Protection
• Familiarity with codeless automation tools
• Familiarity with project management principles and tools
• Capable of leading QA meetings
• Strong Windows troubleshooting skills

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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