Sr Analyst-Digital Category Optimization

Lowes; Mooresville (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

Lowe's is seeking a Sr Analyst, Digital Category Optimization at our Mooresville headquarters. You will research, benchmark, and analyze customer data to provide actionable insights that improve online category performance. You’ll track KPIs, develop action plans, and work with merchandising and product teams to close gaps with competitors.

The role emphasizes leading analytics projects, presenting findings to merchants, and coaching junior analysts within a collaborative corporate environment.

Qualifications

• Bachelor’s degree in business administration, marketing, finance or related field (or equivalent experience).
• 4-5 years of relevant experience in related roles.
• 2-4 years in eCommerce, omnichannel merchandising or marketing, and/or brand or product management.

Responsibilities

• Provide insights and data-driven recommendations to the manager of the assigned area.
• Lead projects, analyze factors to assess opportunities, and implement insights-based action plans.
• Communicate project plans with partner teams to ensure alignment.
• Act as a subject matter expert for merchandising and product teams within the digital category.
• Present insights to online and core merchants to guide future strategies and priority setting.
• Maintain knowledge of industry best practices and disseminate across the organization.
• Analyze potential opportunities to inform divisional strategy.
• Tackle multiple opportunities across projects with diverse scope.
• Represent the voice of the customer for the digital channel in cross-functional efforts.

Skills

Data analytics

Merchandising

Marketing knowledge

Cross-functional collaboration

Education

Bachelor's degree

Job description

Expand your career possibilities.

Find Your Home to More Possibilities.

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check‑up — we invest in you so you can find your inspiration.

Your Impact

The Sr Analyst, Digital Category Optimization will provide internal and external research and/or benchmarking, review and analyze customer information and other relevant data, conduct analyses, and provide insights and recommendations within assigned area. The Sr Analyst will track, analyze and report on key performance metrics to ensure activities within assigned area are meeting strategic and financial objectives. This role will actively create and execute action plans to completion to address key opportunity areas. The Sr Analyst will serve as a member of a team of peers and help coach and develop less experienced analysts.

What You Will Do

• Provide insights, competitive intelligence and data-driven recommendations to the manager of the assigned area
• Serve as project lead, analyzing a variety of factors to assess business opportunities and create and implement insights-based action plans to solve for identified opportunity areas
• Communicate project plans with partner teams to ensure alignment
• Serve as a subject matter expert for assigned business unit, acting as a point of contact for merchandising and product teams
• Regularly meet with and present to online and core merchants to deliver insights to guide future strategies, tactics or activities and prioritization of category initiatives
• Maintain knowledge and awareness of best practices within the company, competitors and retail industry. Work with the manager to introduce and disseminate best practices across the organization.
• Conduct analysis of potential opportunities to help inform development of divisional strategy
• Work on problems of diverse scope, prioritizing opportunities across multiple projects
• Act as the voice of the customer for the digital channel with cross-functional partnership with various teams throughout the organization for assigned categories
• Work to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities for a segment of the online business

Minimum Qualifications

• Bachelor’s degree in business administration, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
• 4-5 years of relevant experience
• 2-4 years of experience in eCommerce, omnichannel merchandising or marketing, and/or brand or product management

Preferred Skills/Education

• 1 year of experience using data analytics tools

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit ++Lowes.com++.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.