Sr. Analyst, Application Support Engineering

Santander; Milwaukee (WI); On-site; USD 94,000 - 155,000; Full time

Job summary

Santander is seeking a Sr. Analyst, Application Support Engineer in the United States (Milwaukee area) to develop, maintain, and enhance critical business applications. The role leads design and development using Scrum in a multi-tier architecture, delivering high-priority projects first.

You'll resolve complex issues, collaborate across business units, and ensure scalable, robust software in a fast-paced environment. Strong SDLC, .NET, and VMware experience are essential.

Qualifications

• Bachelor's degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
• Master's degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
• 5+ years SDLC experience - Required
• Excellent analytical and communication skills; able to work under pressure and meet deadlines

Responsibilities

• Develops or modifies complex software that is optimized for performance.
• Maintains software across multiple business units.
• Develops high performance solutions using cutting edge technologies.
• Contributes to application software reporting initiatives.
• Maintains and supports existing software applications; resolves complex issues.
• Interacts with business areas and analysts to document requirements and communicate project specs.
• Tests new installations and/or software prior to release to minimize failures and impact.
• Develops and maintains understanding of the application environment.
• Analyzes business requirements across multiple areas, often as team lead.

Education

Bachelor's Degree

Master's Degree

Tools

Jira

VMware

Job description

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Country: United States of America

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

We Want to Talk to You!

If you are interested in exploring the possibilities.

The Difference You Make:

The Sr. Analyst, Application Support Engineer develops, maintains, and enhances critical business applications, and provides specialized technical, and quick hit solutions for strategic and near term projects. They lead the design and development of solutions aligned with all facets of Tech Data's business units utilizing robust computing architectures in a multi-tier environment. The incumbent delivers products using the Scrum methodologies to ensure the highest priorities are delivered first.

The Sr. Analyst, Application Support Engineer is a subject matter expert who develops software programs to meet project schedule and maintains and supports existing software applications, while working to resolve complex issues.

• Develops or modifies complex software that is optimized for performance.
• Maintains software across multiple business units.
• Develops high profile, high performance solutions using cutting edge technologies.
• Contributes to application software reporting initiatives.
• Maintains and supports existing software applications. Identifies and resolves complex app issues and bugs.
• Interacts with business areas, and systems analysts and/or business analysts to document business requirements and communicate project specifications; clarifies requirement-related issues as needed.
• Tests new installations and/or software prior to release to minimize failures and impact.
• Develops and maintains good understanding of application environment.
• Analyzes business requirements across multiple business areas, usually as a team lead, including the evaluation of application software packages.
• Formulates and defines application scope and objectives; devises and modifies procedures to solve business problems.
• Creates impact and details design documents, translating requirements into an appropriate system design, and version control of deliverables.
• Codes and configures application components and interfaces.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
• Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred

Qualifications:

• 5+ Years .NET Core, C#, Powershell, SQL, Vb, API and Vendor APIs, Jira, VMware Virtualization and Scrum Methodology - Required.
• 5+ Years Knowledge of Systems Development Life-Cycle (SDLC). - Required.
• Able to build solid, effective working relationships with others.
• Able to analyze and resolve complex issues and problems in a sound and timely fashion.
• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• Able to coach others in the development of their skills.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to design applications using new or existing methodologies. Able to adjust readily to change and adapt as needed.
• Able to express ideas clearly and convey necessary information.
• Able to identify areas of risk/concern in area of responsibility.
• Able to identify needs and opportunities and develop action plans to address.
• Able to interact effectively with all levels of management.
• Able to think strategically and tactically. Able to work independently with minimum supervision.
• Able to prepare/analyze appropriate reports and other business correspondence.
• Possesses strong organizational and time management skills, driving tasks to completion.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum: $93,750.00 USD

Maximum: $155,000.00 USD

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [e-mail] to discuss your needs.