Sr. Agile Lead

Smile Digital Health; United States; Remote; USD 140,000 - 155,000; Full time

Job summary

Join a forward-thinking company dedicated to improving global health through innovative data management solutions. As an Agile Lead, you'll play a crucial role in developing and implementing a healthcare interoperability platform, guiding teams to deliver high-quality solutions efficiently. This role offers the opportunity to work in a remote environment with flexible policies, competitive salary, and comprehensive benefits. If you're passionate about agile methodologies and healthcare technology, this is the perfect opportunity to make a significant impact.

Benefits

Remote Work Environment

Flexible Time Away From Work Policy

Competitive Salary and Health Benefits

401K Employee Contribution

Life and Disability Insurance

Employee Assistance Program

FHIR Study Program

Skillsoft Learning

Super HAPI Fun Club

Qualifications

• 7+ years of experience in Agile delivery in technical environments.
• Active agile practitioner certification required.
• Experience with cloud infrastructure and software deployment.

Responsibilities

• Facilitate agile frameworks for cross-functional teams.
• Support roadmap alignment and continuous improvement.
• Educate teams on agile practices through workshops.

Skills

Agile Methodologies

Cloud Infrastructure (AWS, Azure, Kubernetes)

Communication Skills

Value Delivery

Cross-Functional Team Coordination

Education

Agile Practitioner Certification (CSM, A-CSM, PSM)

Tools

Netsuite

CI/CD Pipelines

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems, bringing #BetterGlobalHealth to patients every day!

Apply today and find plenty of reasons to SMILE!

The Agile Lead is a pivotal role in the successful development, delivery, and implementation of Smile’s healthcare interoperability platform to customers. As a strategic facilitator, systems thinker, and change agent, the Agile Lead will have a deep understanding of agile and lean methodologies, practices, and frameworks that enable teams to deliver high-quality solutions efficiently and responsively.

Primary Functions

1. Collaborate on the evolution of the product delivery framework supporting repeatable and scalable delivery patterns.
2. Facilitate and champion agile frameworks, methodologies, practices, and processes for cross-functional technical implementation teams.
3. Provide coaching, development, and facilitation of continuous improvement methods and practices.
4. Support roadmap alignment and decomposition of initiatives.
5. Support and facilitate cross-team synchronization using agile methods and rituals, primarily with Cloud Services, Implementations Development, and Technical Implementation.
6. Promote a mindset focused on value delivery, continuous learning, and adaptability.
7. Coach in understanding and optimizing the flow of value, including reducing delays, improving handoffs, and dependency management.
8. Guide teams in capacity-based planning, using tools and methods that support sustainable delivery.
9. Facilitate the removal of impediments and blockers proactively to maintain project momentum and productivity.
10. Educate and coach teams and the broader organization on agile mindsets, practices, and frameworks through workshops and training sessions.
11. Ensure accurate reporting of working hours in Netsuite, tracking billable hours, and proper utilization of the project management tool.
12. Track and report billable hours, a critical aspect of project management and delivery to customers.
13. Comply with privacy, security, and confidentiality policies.

Prerequisites

1. 7+ years of experience in Agile delivery, focusing on driving value in technical or software implementation environments.
2. Active agile practitioner certification (CSM, A-CSM, PSM, etc.).
3. Experience facilitating development and delivery involving cloud infrastructure builds, platform implementations, and custom software development.
4. In-depth understanding of modern cloud infrastructure concepts (AWS, Azure, Kubernetes) and familiarity with software deployment pipelines (CI/CD).
5. Ability to coordinate cross-functional technical teams in complex implementation scenarios.
6. Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical stakeholders.
7. Proven ability to guide cross-functional teams in delivering high-impact solutions in dynamic, customer-facing environments.
8. Healthcare technology experience or familiarity with healthcare interoperability (FHIR standards, clinical integration, EHRs) preferred.

Salary Range: $140,000 - $155,000 a year

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability Insurance
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are committed to creating a workplace that values diversity, equity, and inclusion, and we welcome candidates of all backgrounds to apply. Please inform us if you require accommodations during the interview or while working with us.