Sr Admissions Counselor-MCG

Augusta University; Augusta (GA); On-site; USD 57,000 - 59,000; Full time

Job summary

Augusta University is seeking an Admissions Supervisor to oversee applicant counseling, processing, and interview operations within the Office of Admissions. The role supervises three Admissions Counselors, coordinates the MMI process, and supports recruitment across Georgia and surrounding communities.

The position requires a Bachelor's degree with five years in admissions or related field, strong MS Office skills, and excellent customer service and communication abilities.

Qualifications

• Bachelor's degree or higher from an accredited college or university with five years experience in admissions or related field.
• Master's degree preferred.
• Ability to coordinate multiple projects simultaneously and meet deadlines.

Responsibilities

• Oversees interview operations, scheduling, and day-of logistics for ~650 applicants annually.
• Manages application processing workflow, quality reviews, and applicant counseling.
• Drives recruitment visits, outreach, and campus partner collaborations.
• Provides direct supervision and mentorship to three Admissions Counselors.
• Assists with office planning and implements operational improvements.

Skills

Customer service

Interpersonal skills

Multi-tasking

Organizational skills

Verbal and written communication

Project coordination

MS Office proficiency

Education

Bachelor's degree or higher

Tools

Microsoft Office Suite

CRM/databases

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Medical College of Georgia (MCG) is one of the nation's largest medical schools by class size, with 304 students per class. The MCG educational experience is anchored by the main campus in Augusta, with regional clinical campuses for third- and fourth-year students across the state, and two four-year campuses located in Athens (in partnership with the University of Georgia) and in Savannah (in partnership with Georgia Southern University). MCG's expanding partnerships with physicians and hospitals across Georgia currently provide more than 350 sites where students can experience the full spectrum of medicine, from complex care hospitals to small-town solo practices. MCG and its teaching hospitals also provide postgraduate education to approximately 575 residents and fellows in 50 different Accreditation Council for Graduate Medical Education-approved programs. Our researchers and clinicians focus on what most impacts the health of Georgia's and America's children and adults, including cardiovascular biology and disease, cancer, neurosciences and behavioral sciences, public and preventive health, regenerative and reparative medicine, personalized medicine and genomics. Our physician faculty also share their expertise with physicians and patients at about 100 clinics and hospitals statewide.

Job Summary

This position provides operational supervision of applicant counseling, application processing, recruitment support, and interview operations within the Office of Admissions. The incumbent supervises three Admissions Counselors; oversees application processing workflow and applicant advising; coordinates the Multiple Mini Interview (MMI) process; participates in recruitment activities throughout Georgia and surrounding communities; and supports the Director and Associate Director in the implementation of recruitment, admissions, and operational initiatives.

Responsibilities

The duties include, but are not limited to:

Interview Coordination

Serves as the primary coordinator for the Multiple Mini Interview (MMI) process in collaboration with the Associate Director and Director of Admissions during the annual interview season (August through January).

Oversees interview day workflow and logistics for approximately 650 applicants annually, including scheduling, interviewer assignments, applicant movement, virtual platform management, and troubleshooting day-of operational issues.

Develops and maintains interview schedules, operational timelines, and workflow processes to ensure efficient interview operations.

Coordinates medical student ambassadors and virtual campus tours to support the applicant interview experience.

Coordinates interviewer scheduling, maintains interviewer participation records, and verifies interviewer time reporting.

Evaluates interview operations and recommends workflow improvements to enhance efficiency and the applicant experience.

Application Management and Applicant Counseling

Oversees application processing workflow to ensure timely review, consistency, accuracy, and compliance with admissions policies and institutional requirements.

Performs routine quality assurance reviews of application processing activities to promote consistency, accuracy, and adherence to admissions policies.

Assists with the review and processing of primary applications, secondary applications, residency determinations, and supporting documentation, particularly for complex or exception cases.

Monitors applicant files to ensure completeness, accuracy, and timely progression through the admissions process.

Serves as the lead counselor for prospective applicants and re-applicants, providing guidance regarding admissions requirements, competitiveness, and application strategies.

Assists the Director and Associate Director with the development and implementation of applicant communication strategies throughout the admissions cycle

Recruitment and Outreach

Coordinates recruitment visits and outreach activities with colleges and universities throughout the state of Georgia and surrounding communities.

Coordinates recruitment travel schedules, counselor assignments, and event logistics for the admissions team.

Assists the Associate Director and/or Director of Admissions with the implementation of recruitment strategies designed to expand the applicant pool and retain highly qualified applicants.

Collaborates with institutional communications and marketing partners to coordinate recruitment materials, promotional content, student stories, and web-based communications.

Coordinates on-campus visits and special events for prospective students and campus partners.

Maintains the prospective student database utilized for recruitment outreach and applicant engagement.

Collects, maintains, and summarizes recruitment activity data to assist leadership in evaluating outreach efforts and future recruitment planning.

Supervision and Leadership

Provides direct supervision, onboarding, coaching, and performance management for three Admissions Counselors.

Oversees workload distribution and daily operations of the application processing team to ensure timely, consistent completion of admissions functions.

Serves as a resource and mentor to admissions staff regarding policies, procedures, and best practices.

Assists the Director and Associate Director with office planning, workflow optimization, and implementation of operational improvements.

Serves as the primary operational contact in the absence of the Director and/or Associate Director, ensuring continuity of daily admissions services.

Other

Performs other related duties as assigned.

Educational Requirements

Required Qualifications

Bachelor's degree or higher from an accredited college or university with five years experience in admissions or related field.

Preferred Qualifications

Masters degree from an accredited college or university

Abilities

Knowledge, Skills, & Abilities

Ability to coordinate multiple projects simultaneously, meet deadlines despite often interruptions, maintain confidentiality, keep accurate records and make independent decisions

KNOWLEDGE

Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and other computer software/databases

Skills

Excellent customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills

Shift/Salary/Benefits

• Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)
• Pay Band: 11
• Salary: Minimum $56,600.00/Annually - $59,220.80/Annually
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
• Recruitment Period: 10/2/26 - Until Filled
• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.