Sr. Administrative Specialist

Upstate; City of Syracuse (NY); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision insurance

401k after 1 year (employer)

Tuition reimbursement

Generous paid time off

Paid sick leave, holidays

Floating holidays

Zusammenfassung

Upstate is seeking an Administrative Specialist to provide clinical administrative support for the ambulatory area. You will assist with patient check-in/out, registration, and the referral/authorization process, while handling EPIC Referral Work Queues and communications with insurers and providers.

The role requires an Associate's degree and 4 years of healthcare-related experience, with strong medical terms knowledge, billing/insurance understanding, and excellent communication skills.

Qualifikationen

• Associate's degree and four (4) years relevant patient financial/insurance services experience in a healthcare setting or equivalent combination of education and experience required.
• Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required.
• Computer skills and keyboarding are necessary.
• Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Aufgaben

• Provide clinical administrative support in the ambulatory area.
• Assist with monthly activity reports by compiling statistical data.
• Serve as SME for providers and staff on referral and authorization processes.
• Assist with patient check-in/check-out and registration tasks.
• Generate routine forms and documentation; manage EPIC Referral WQs.
• Answer phones and prioritize mail, faxes, and correspondence.

Kenntnisse

Medical terminology

Communication skills

Public relations

Computer skills

Ausbildung

Associate's degree

Tools

Epic

Word

Outlook

Jobbeschreibung

Job Summary: The Administrative Specialist will provide clinical administrative support to the assigned ambulatory area. May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a subject matter expert and resource for providers and staff, addressing all non-routine issues and concerns related to the referral and authorization process. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned. Minimum Qualifications:

Associate's degree and four (4) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals. Will consider prior working experience.

Preferred Qualifications:

Working knowledge of computer systems such as Epic, Word and Outlook

Work Days:

Monday - Friday 7:30 am - 4:00 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G5: $23.49 - $36.23

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management