Sr. Administrative Assistant - Retail Bank Product

Capital One; McLean (VA); Hybrid; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking an exceptional Administrative Support Assistant III to back multiple executives from Director to VP. This hybrid role involves gatekeeping, multitasking, and enabling leaders to meet departmental goals in a fast-paced, tech-enabled environment.

The position emphasizes calendar control, travel planning, event coordination, and professional communication across teams, with a focus on reliability and proactive problem solving.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 2 years of Administrative experience.
• At least 2 years of experience with Microsoft Office or Google Workspace.
• Associates Degree preferred.

Responsibilities

• Strategic calendar management with complex scheduling.
• Detailed travel coordination and expense reporting.
• Active team support for all-hands meetings and events.
• Circulating information and acting as a team ambassador.

Skills

Strong multitasking

Excellent written and verbal

Detail-oriented

Team collaboration

Education

High School Diploma, GED or equivalent certification

Associates Degree

Tools

Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Google Workspace

Video conferencing (Zoom/Skype)

AI tools (Gemini, CoPilot, Claude)

Job description

Sr. Administrative Assistant - Retail Bank Product Capital One is seeking an exceptionally bright, self‑motivated, and experienced Administrative Support Assistant III. This pivotal role supports multiple executives, ranging from Director to Vice President level, within a fast‑paced, tech‑savvy environment and contributes significantly to a well‑run, efficient, productive, and happy team. As an expert multitasker, Administrative Assistants perform an array of administrative functions to free up their leaders to focus on department and company goals. You will act as the gatekeeper and extension of executives, handling critical administrative tasks and supporting the efficient running of the organization. In this role, you will often find yourself in the center of the team, disseminating information for your leaders and supporting relationship building within the team.

At Capital One, you will find a supportive environment that inspires a can‑do‑anything spirit. Better still, you will find managers who empower you to achieve your best in all areas of your life. If you are ready to start an administrative role that elevates you to your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Key responsibilities include:

• Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last minute changes.
• Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports.
• Active Team Support: Driving key team activities and events (such as all‑hands meetings and social events) to promote a fun and team‑oriented work environment.
• Communication & Ambassadorship: Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams.

Success in this role requires:

• Flexibility & Adaptability: Quick thinking and adjusting to constantly changing demands and priorities.
• Resourcefulness & Autonomy: Proactively solving complex problems using strong judgment and influencing skills.
• Detail‑Oriented & Communication Skills: Maintaining exceptional attention to detail in all tasks and demonstrating strong written and verbal communication skills to ensure clarity and professionalism.
• Teamwork Mindset: Actively partners with Administrative Assistants and other colleagues, fostering collaboration both within and outside the immediate team.

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 2 years of Administrative experience
• At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace

Preferred Qualifications:

• Associates Degree
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast‑paced environment
• At least 3 years of calendar management supporting multiple executives
• At least 1 year of meeting and event planning experience
• Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions
• Experience setting up video conference and Zoom/Skype technology for meeting user
• Experience planning ahead and managing time effectively
• Excellent written and verbal communications
• Excellent organizational skills

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on‑site presence at your designated office location.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $80,900 - $92,300 for Admin Support Assistant III

Richmond, VA: $73,500 - $83,900 for Admin Support Assistant III

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the NewYork Correction Law; SanFrancisco, California Police Code Article49, Sections4901‑4920; NewYork City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.