Sr. Administrative Assistant - Operations

National Life Insurance Company; Montpelier (VT); Hybrid; USD 60,000 - 90,000; Full time

Job summary

National Life Group is seeking an experienced senior administrative professional to provide high-level support to the Operations team on our Vermont campus. You will interact with leadership across the organization, manage complex calendars, travel, events, and communications with discretion and professionalism.

The role requires strong organizational and interpersonal skills, the ability to prioritize multiple priorities, and willingness to work additional hours when needed in a fast-paced

Qualifications

• Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification.
• Minimum of 5 years of senior-level administrative professional experience.
• High level interpersonal skills to handle sensitive and confidential situations; poised, tactful and diplomatic in interactions at all levels.
• Display a high level of initiative, anticipate needs of the leadership.
• Strong organizational skills with ability to multi-task and maintain quality.
• Must be willing and able to work more than 40 hours when necessary.

Responsibilities

• Act as ambassador and spokesperson, building rapport between the leadership team and all business areas; coordinate and facilitate communication.
• Draft communications; collaborate with leadership on messaging and information flow.
• Arrange travel, accommodations, itineraries and related expense reports.
• Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects.
• Maintain files, records, and correspondence for meetings.
• Prepare information and research for senior leadership needs and provide presentations.
• Develop understanding of National Life Group & Operations business models and decision processes.
• Assist in onboarding and offboarding of business area associates.
• Collaborate with other administrative professionals to support team success.

Skills

Strong organizational skills

Prioritization

Discretionary judgment

Communication

Time management

Interpersonal skills

Initiative

Project coordination

Education

Bachelor’s degree in Business Administration

Tools

MS Office 365

Concur

UltiPro

Job description

Role Summary

National Life Group® is a purpose-driven organization with a mission to Do good. Be good. Make good. We are committed to fostering a culture of inclusion, belonging, and diversity where all associates can thrive. In this role, you will provide administrative support to the Operations team on our Vermont campus. This role will interface with all levels of leadership across the organization. Strong organization, prioritization, discretionary judgment, communication, time management skills, and the ability to manage multiple priorities are critical to this role. Mentorship and professional development opportunities will be provided to support your growth in this role.

This position offers a hybrid work schedule requiring onsite presence four (4) days per week, Monday through Thursday, based on current core days. Schedule expectations may change with advance notification and manager discretion.

Essential Duties and Responsibilities

• Act as ambassador and spokesperson, both formally and informally, by building rapport between the leadership team and all business areas; position plays a critical role in the overall effectiveness of relationship management, acting as partner and point-person to coordinate and facilitate communication.
• Draft communication as needed; collaborate with leadership on messaging and managing information flow
• Arrange travel, accommodations, itineraries and all correspondence related to necessary arrangements including management of expense reports
• Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects
• Maintain files, records, and correspondence for meetings
• Prepare information and research for senior leadership needs
• Prepare presentations and related materials
• Develop a foundational understanding of National Life Group & Operations business models and decision-making processes
• Assist in the onboarding and offboarding of business area associates
• Work collaboratively with other administrative professionals and contribute to the success of the team
• Other duties as assigned by leadership, including participation on special projects and specific committees as needed to meet business needs
• All other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification
• Minimum of 5 years of senior-level administrative professional experience
• High level interpersonal skills to handle sensitive and confidential situations; requires demonstrated poise, tact and diplomacy and ability to interact effectively at all levels
• Display a high level of initiative, anticipate needs of the leadership
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent quality and attention to detail
• Must be willing and able to work more than a 40-hour work week if necessary
• Strategic mindset as well as strong critical thinking and project coordination skills
• Experience supporting leadership in a fast-paced corporate environment preferred.
• Must be able to pass a background check

Preferred Qualifications

• Proficient with computer software applications in word processing, spreadsheets, database and presentation (e.g., MSO365, Concur, UltiPro) as well as the demonstrated ability to rapidly learn new company-specific systems and processes
• Position may require occasional flexibility outside standard business hours to support meetings or events

At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.

EEO Statement: National Life Group is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, disability, or age. We may collect voluntary self-identification information for government reporting purposes in compliance with applicable laws. Participation is voluntary and will not affect hiring decisions.

Other notes: This posting indicates salary range and benefits as applicable; it does not create a contract of employment. This role remains open until filled. The posted pay range is a guideline and actual compensation may vary based on experience and other factors.