Sr Account Manager (DTC)

The Trade Desk; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

The Trade Desk is seeking a Senior Account Manager to oversee a premier portfolio of brand-direct accounts. You will lead executive-level advisory, drive revenue retention and cross-selling, and ensure flawless campaign execution across a dynamic platform.

Ideal candidates bring 5+ years in online advertising, 3+ years in client-facing roles, and hands-on programmatic experience, with strong communication and negotiation skills. This role is based at our US offices and offers senior-level growth.

Qualifications

• 5+ years of online advertising experience.
• 3+ years of client-facing experience with proven account growth.
• Strong communication, negotiation, and presentation skills.
• Hands-on experience with programmatic advertising.

Responsibilities

• Senior Client Engagement & Executional Excellence: as a trusted strategic consultant to senior client stakeholders and partner ecosystems.
• Conflict & Relationship Management: navigate ambiguous situations and resolve senior-level conflicts with maturity and poise.
• Flawless Campaign Execution: ensure timely, high-quality execution in a fast-paced environment.
• Platform Expertise: maintain hands-on understanding of platform capabilities to optimize campaigns.

Skills

Executive-level advisory

Client engagement

Negotiation skills

Strategic mindset

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree

Tools

Excel

MS Office

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

WHO WE ARE LOOKING FOR:

We are seeking a highly strategic, commercially minded, and technically savvy Senior Account Manager to oversee a premier portfolio of our most valuable brand-direct accounts. This role is designed for a senior client services professional who thrives on execution excellence, client strategy, and complex problem-solving.

WHAT YOU WILL BE DOING:

1. Senior Client Engagement & Executional Excellence

• Executive-Level Advisory: Serve as a trusted strategic consultant to senior client stakeholders and their partner ecosystems, translating complex market insights into winning, high-performing media strategies.
• Conflict & Relationship Management: Confidently navigate ambiguous situations, manage complex external account dynamics, and resolve senior-level conflicts with maturity, poise, and strong negotiation skills.
• Flawless Campaign Execution: Execute tasks timely and flawlessly in a fast-paced environment through masterful time management and sharp prioritization skills.
• Platform Expertise: Maintain a rigorous, hands‑on understanding of platform capabilities, applying operational best practices to ensure high-quality execution and campaign optimization.

2. Commercial & Portfolio Growth

• Drive Revenue Retention & Expansion: Maintain primary ownership of a high-growth roster of key accounts, systematically identifying strategic cross‑selling and upselling opportunities based on core business needs.
• Business Development Alignment: Partner closely with the Business Development functions to successfully onboard major new customers and expand existing lines of business.

WHAT YOU BRING TO THE TABLE:

• Bachelor’s Degree or above.
• At least 5 years of online advertising experience required, 3+ years of client-facing experience, with proven track record of growing accounts by forging a strong relationship with clients.
• Outstanding troubleshooting, analytical, and problem‑solving abilities, along with an ability to collaborate cross‑functionally in a fast-paced start‑up environment.
• Strong communication, negotiation, and presentation skills, with ability to influence decision-makers.
• Hands‑on expertise in programmatic advertising (DSP, SSP, DMP, MMP, Martech, etc.) or experience in brand/performance marketing in an agency or DTC company is a plus.
• Proficiency in Excel and MS Office, data‑driven mindset with the ability to translate insights into actionable recommendations.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

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