Senior Programmatic Account Manager

The Trade Desk; New York (NY); On-site; USD 72,200 - 132,300; Full time

Benefits offered by this job

Comprehensive healthcare

401k plan with company match

Variable compensation-based incentives

Stock purchase plan

Paid vacation and holidays

Job summary

The Trade Desk is seeking a dedicated Account Manager in New York to lead client accounts and grow their business effectively. You will become an integral part of our dynamic team, collaborating with Sales & Trading, and providing insights on implementing creative marketing strategies.

The ideal candidate has at least 5 years of client-facing experience with strong analytical and communication skills. The role includes developing relationships, owning onboarding processes, and providing feedback for platform improvements.

Qualifications

• At least 5 years of client-facing experience required.
• Excellent troubleshooting, analytical, and problem-solving abilities.
• Strong relationship development with clients to achieve objectives.
• Effective time management and prioritization skills.
• Solid experience in Excel and MS Office.

Responsibilities

• Lead accounts and grow client business.
• Become an expert on The Trade Desk platform.
• Collaborate with Sales & Trading to achieve goals.
• Develop strong relationships with clients.
• Own onboarding training plans for new clients.

Skills

Client-facing experience

Troubleshooting

Analytical skills

Communication skills

Time management

Excel

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What You’ll Do:

• Lead a roster of accounts, operating as a “small business owner” to grow clients’ business
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
• Develop and cultivate relationships with brand and agency clients as a consultant to their business
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer-facing guides, and train and onboard new teammates

What You’ll Bring:

• At least 5 years of client-facing experience required
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
• Effective time management skills – ability to prioritize and meet deadlines
• Expertise in working online advertising or a SAAS platform a plus
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
• Past experience in mentorship roles either personally or professionally preferred
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk also offers other compensation such as variable compensation-based incentives and commissions. Expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.

Base Salary range for this role: $72,200—$132,300 USD.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.