Sr. Account Manager - Archimedes

Archimedes; Topeka (KS); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K with company match (5%)

Job summary

Archimedes in Topeka is seeking an Sr. Account Manager to cultivate strong client relationships and drive effective solutions for pharmacy benefits programs.

You will coordinate with clients to define project scope, timelines, and operational support including member communications, while participating in QA for product development and staying aligned with compliance and learning initiatives. Ideal candidates will have a Bachelor's degree and at least two years in the pharmacy benefits space,

Qualifications

• Bachelor's degree or equivalent work experience required.
• At least 2 years in pharmacy benefits industry managing client relationships.
• Strong MS Office proficiency and demonstrated client work.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Skills

Client relationship management

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Overview

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Qualifications

• Education: Bachelor's degree in appropriate field of study or equivalent work experience required.

• Experience:
  • 2 years of relevant experience in pharmacy benefits industry.
  • Proven experience successfully managing client relationships.
  • Knowledge of specialty medication benefits preferred.
  • Expert proficiency with Microsoft Office Suite.

What can you expect from Archimedes?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.