Sr. Account Manager - Archimedes

Archimedes; Jefferson City (MO); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match of up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro/ f

Professional Membership assistance

Referral Bonus Program – up to $750!

Descrizione del lavoro

Archimedes in Jefferson City, MO is seeking a Sr. Account Manager to lead strategic client relationships in the pharmacy benefits space. You will balance direct client interaction with cross-functional project delivery, ensuring timely scope definition and successful outcomes.

The role requires a bachelor’s degree and at least two years’ relevant experience; proficiency in Microsoft Office; and the ability to manage escalations, QA, and compliance programs while supporting growth and retention.

Competenze

• Bachelor’s degree or equivalent work experience required.
• 2 years of pharmacy benefits client-management experience.
• Proficiency with Microsoft Office Suite; knowledge of specialty medication benefits preferred.

Mansioni

• Develop positive client relationships and provide effective solutions.
• Support call center in resolving member escalations and communicating back to client.
• Identify scope and timelines for client projects with clients.
• Own operational support for client needs including member communications.
• Participate in requirement gathering and QA for product development.
• Support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Conoscenze

Client relationship management

Microsoft Office Suite

Formazione

Bachelor’s degree or equivalent work experience

Descrizione del lavoro

Overview

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

Responsibilities

How do I make an impact on my team?

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Qualifications

What our team expects from you?

• Education: Bachelor’s degree in appropriate field of study or equivalent work experience required.

• Experience:
  • 2 years of relevant experience in pharmacy benefits industry.
  • Proven experience successfully managing client relationships.
  • Knowledge of specialty medication benefits preferred.
  • Expert proficiency with Microsoft Office Suite.

What can you expect from Archimedes?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.