Sr. Account Manager - Archimedes

Archimedes; Nashville (TN); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, Vision insurance

Paid time off

Parental leave

9 paid holidays

401K company match

Adoption assistance

Flexible Spending Account

Education & membership assistance

Referral bonus

Descrizione del lavoro

Archimedes in Nashville, TN seeks a Senior Account Manager to support a key client relationship by managing operational projects and direct client interactions. The role blends account management with internal coordination to ensure project success.

The ideal candidate has 2+ years in the pharmacy benefits industry and demonstrates excellence in client relationships and problem-solving, with strong MS Office skills.

Competenze

• 2 years of relevant experience in pharmacy benefits industry.
• Proven experience managing client relationships.
• Knowledge of specialty medication benefits preferred.
• Proficiency with Microsoft Office Suite.

Mansioni

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communicating back to the client.
• Work with clients to identify scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Conoscenze

Client relationship management

Knowledge of specialty medication Ben.

Formazione

Bachelor's degree or equivalent in relevant field

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Overview

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Qualifications

• Education: Bachelor's degree in appropriate field of study or equivalent work experience required.
• Experience:
  • 2 years of relevant experience in pharmacy benefits industry.
  • Proven experience successfully managing client relationships.
  • Knowledge of specialty medication benefits preferred.
  • Expert proficiency with Microsoft Office Suite.

What can you expect from Archimedes?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.