Sr. Account Manager - Archimedes

Archimedes; Concord (NH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Paid holidays

401K match

Adoption assistance

Flexible Spending Account

Educational assistance

Professional memberships

Referral bonus

Job summary

Archimedes in Concord, NH is seeking a Senior Account Manager to manage key client relationships within the pharmacy benefits space. The role combines direct client interaction with coordinating internal projects to ensure on-time delivery.

You will develop solutions to customer problems, support call center escalations, and work with clients to define scope and timelines. The position includes generous benefits and paid time off.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 2 years in pharmacy benefits or related client management role.
• Strong MS Office proficiency and data handling.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Skills

Client relationship management

Communication skills

Problem solving

Pharmacy benefits knowledge

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Overview

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

Responsibilities

How do I make an impact on my team?

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Qualifications

What our team expects from you?

• Education: Bachelor’s degree in appropriate field of study or equivalent work experience required.

• Experience:
  • 2 years of relevant experience in pharmacy benefits industry.
  • Proven experience successfully managing client relationships.
  • Knowledge of specialty medication benefits preferred.
  • Expert proficiency with Microsoft Office Suite.

What can you expect from Archimedes?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.

PI287888354