Sr. Account Manager, AI Sales

Vertiv Corporation; Austin (TX); Remote; USD 120,000 - 180,000; Full time

Job summary

Vertiv seeks a Sr. Account Manager, AI Sales to guide OEM customers in deploying AI-ready data center infrastructure, including thermal, power, and rack solutions for AI workloads. You will lead on-site and virtual discussions, translating needs into tailored infrastructure and driving AI adoption across data centers and partners.

This remote role targets the Central US market, with frequent travel. You will collaborate with internal engineers, sales leadership, and channel partners to ensure

Qualifications

• Bachelor's degree in Engineering or related technical field or equivalent.
• 10+ years in the data center industry or hardware/infrastructure sales.
• Strong sales acumen with customer-facing, solution-selling experience.
• Proven ability to drive strategic conversations with CIOs/CTOs and execs.
• Experience working with Server OEMs, channel partners, and integrators.
• Knowledge of AI workloads, HPC, and edge AI deployments.

Responsibilities

• Acts as the single point of contact/subject matter expert (SME) for customers evaluating data center infrastructure for AI workloads.
• Engages with IT and facilities leaders, as well as operations teams, to align AI infrastructure with business objectives.
• Understands customer pain points and translates them into tailored thermal, power, and infrastructure solutions for high-density AI deployments.
• Maintains strong and consistent engagement with internal application engineers, lines of business and sales leadership.
• Drives strategic conversations across various market segments (Server OEMs, Strategic Alliance Partners, CSP, NeoCloud and Enterprise data centers).
• Leads on-site and virtual technical discussions, guiding customers through the AI infrastructure buying journey.
• Acts as key contributor and part of the OEM sales team aiding in all aspects of the technical sales conversations.

Skills

Sales experience

Strategic account management

Customer-facing

Solution selling

Cross-functional collaboration

AI workloads familiarity

Education

Bachelor's degree in Engineering or related technical field

Job description

Job Description

POSITION SUMMARY

This is a remote role. preferably based out of Central US major market. The Sr. Account Manager, AI Sales serves as a key resource and trusted advisor to OEM customers/partners wanting to deploy AI in their data center and edge sites. This role engages with end users, server OEMs, and strategic partners in designing and optimizing AI-ready data center environments - providing expertise and best practices in Vertiv thermal, power, and rack solutions (including control and management of these solutions). Collaborates with Vertiv technical experts on thermal management, power, and IT physical infrastructure solutions to deliver the completed solution to the customer.

RESPONSIBILITIES

Customer-Facing Engagement & Sales Enablement

• Acts as the single point of contact/subject matter expert (SME) for customers evaluating data center infrastructure for AI workloads.
• Engages with IT and facilities leaders, as well as operations teams, to align AI infrastructure with business objectives.
• Understands customer pain points and translates them into tailored thermal, power, and infrastructure solutions for high-density AI deployments.
• Maintains strong and consistent engagement with internal application engineers, lines of business and sales leadership.
• Drives strategic conversations across various market segments (Server OEMs, Strategic Alliance Partners, CSP, NeoCloud and Enterprise data centers).
• Leads on-site and virtual technical discussions, guiding customers through the AI infrastructure buying journey.
• Acts as key contributor and part of the OEM sales team aiding in all aspects of the technical sales conversations.

AI Data Center Infrastructure & Solution Design

• Liquid cooling & thermal management for high-power AI servers.
• High-density power distribution and redundancy strategies.
• Racks, PDUs, and airflow optimization for AI server clusters.
• Edge AI infrastructure deployment for real-time data processing.
• Positions company solutions against competitors, identifying unique differentiators to drive customer adoption.

Partner Enablement & Training

• Participates in training partner Solutions Architects on how to position, sell, and implement AI-focused data center infrastructure.
• Helps develop and deliver "Train the Trainer" programs to scale knowledge across the Server OEM business partners.
• Works closely with Server OEMs, strategic alliances, channel partners and integrators to ensure they effectively position AI-ready infrastructure.

Market Intelligence & Competitive Positioning

• Provides Voice of the Customer (VOC) insights to internal teams, influencing product development and roadmap strategy.
• Identifies market gaps and emerging AI infrastructure trends, ensuring our solutions stay ahead of customer needs.
• Conducts competitive analysis to strengthen our positioning in thermal, power, and IT infrastructure for AI deployments.
• Collaborates with BU/PLs and CTO organizations to enhance solutions based on real-world customer feedback.

MINIMUM QUALIFICATIONS

• Bachelor's degree with emphasis in Engineering or related technical field (or equivalent combination of education and experience).
• 10+ years of experience in the data center industry.
• Experience working with or for a hardware/infrastructure manufacturer, server OEM.
• Strong sales acumen, with experience in customer-facing roles and solution selling.
• Must be resourceful, self-motivated, customer focused, and work well in a team environment.
• Strong problem-solving skills.
• Ability to drive strategic conversations with CIOs, CTOs, and data center operations teams.
• Experience working with channel partners, resellers, and integrators.
• Familiarity with AI workloads, high-performance computing (HPC), and edge AI deployments.

PREFERRED QUALIFICATIONS

• Thermal management, power systems, or IT rack solutions experience.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Frequent travel.

TIME TRAVEL REQUIRED

50%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

Own it Act with urgency Foster a customer-first mindset Think big and execute Lead by example Drive continuous improvement Learn and seek out development Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].w or in the future, are not eligible for hire.