Sr. Account Manager

Control Devices, LLC; Charlotte (NC); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in flow control technology is seeking a Sr. Account Manager to drive sales growth in the Oil & Gas Subsea Production and Downhole markets. The role requires strong technical expertise and relationship management skills. You will identify sales opportunities, maintain client relationships, and ensure customer satisfaction while working closely with engineering teams. This position offers competitive compensation and a comprehensive benefits package.

Benefits

Competitive compensation

Comprehensive benefits package

Paid time-off

401(k) retirement plan

Qualifications

• Five years outside sales experience, preferably in oil and gas.
• Strong technical understanding of valves and hydraulic control systems.

Responsibilities

• Identify sales opportunities and expand existing accounts.
• Maintain client relationships and provide post-sales support.
• Prepare and deliver sales presentations and proposals.

Skills

Customer Service

Sales

Technical Understanding

Communication

Organization

Education

High School diploma

Bachelor's Degree in Engineering, Science, Business, Marketing

Master's degree in Business Administration (MBA)

Tools

MS Office Suite

ERP systems

Web-based tools (CRM)

Job description

Position Title: Sr. Account Manager

Department: Sales

Location: Houston, TX

Reports To: VP of Sales

Classification: Salaried - Exempt

Position Summary:

The Sr. Account Manager is responsible for driving Gilmore product and service sales growth by leveraging technical expertise and strong customer relationships. This role will specifically focus on the global Oil & Gas Subsea Production and Downhole markets. The role will be required to develop and maintain relationships with clients, including engineering and purchasing teams.

Essential Job Duties:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Identify sales opportunities within the assigned markets and implement strategies to sell solutions to new accounts.
• Expand sales in existing accounts by introducing new products and services.
• Maintain current and potential client relationships; identify potential business challenges and offer solutions.
• Work to ensure a high level of customer satisfaction; manage assigned accounts through quality checks and account support.
• Provide post-sales account support and work with engineering to lead troubleshooting assistance.
• Initiate sales process by scheduling appointments, making sales presentations, and understanding customer requirements.
• Prepare action plans and schedules to identify specific sales targets and to project the number of contacts to be made.
• Prepare and deliver presentations, proposals, and sales contracts.
• Close sales by building rapport with potential account, explaining product and service capabilities, and overcoming objections in order to achieve or exceed sales targets.
• Provide sales forecasts and reports to management, as requested.
• Maintain up to date Gilmore product knowledge and communicate new Gilmore product and service opportunities to customers as appropriate.
• Contribute information to Gilmore's market strategy by monitoring competitive products and reactions from accounts to identify trends and customer needs.
• Attend industry events, trade shows and conferences to network and generate leads.

Perform other work-related tasks, as assigned.

Required Education:

Essential

• High School diploma or equivalent required.
• Bachelor's Degree from an accredited college/university in Engineering, Science, Business, Marketing or equivalent sales experience desired.

Preferred

• Master's degree in Business Administration (MBA) from an accredited college/university preferred.

Required Skills/Experience:

• Five (5) years outside sales experience, preferably in the oil and gas industry.
• Strong technical understanding of valves and/or hydraulic control systems.
• Excellent customer service skills with ability to interface with all internal and external levels of management, employees, vendors, and customers.
• Excellent organizational, written, and verbal communication skills; ability to communicate effectively with customers in a manner that promotes Gilmore.
• Demonstrated proficiency in computer skills including MS Office Suite (Word, Excel, Outlook), ERP systems and Web-based tools (CRM).
• Ability to work independently efficiently with minimal supervision.
• Ability to travel in assigned territory up to 50% of the time.

Preferred

• Solid oil and gas contacts, specifically within production and downhole design decision makers.
• Prior transferable experience, such as product engineering and field technical support.
• Knowledge of drilling, production, and/or downhole Oil & Gas operations to provide solutions for customer requirements.

Compliance Responsibilities:

Gilmore has a Business Ethics Policy (the "Policy") which provides guidance to employees in day-to-day roles, as well as helping the employee and the business comply with the law at all times. The incumbent must read, understand, and comply with, at all times, the Policy along with all other corresponding policies, procedures and directives.

QHSE Responsibilities:

• Demonstrate a personal commitment to Quality, Health, Safety and the Environment
• Apply Gilmore, and where appropriate Client Company's, Quality, Health, Safety & Environment Policies and Safety Management Systems
• Promote a culture of continuous improvement, and lead by example to ensure company goals are achieved and exceeded.

Physical Requirements:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Capable of traveling to various facilities around the region, as well as international locations for meetings, onsite support, or training as necessary and directed.
• Ability to walk, stand, bend, sit, lift, push, pull and move objects for up to 8 hours per day.
• Ability to lift and carry files, packages, boxes weighing up to fifty (50) pounds.

• Speak/hear and use specific vision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Capable of properly using standard office equipment, including telephone, and a computer with keyboard.
• Ability to wear required Personal Protective Equipment (PPE). Includes steel toe shoes and safety glasses. Additional PPE may be required based on location and task.

Work Environment:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Work will mostly be performed indoors in a controlled environment.
• Some exposure to the manufacturing and shop areas with exposure to unusual elements, such as dirt, dust, fumes, unpleasant odors and/or loud noises.
• Remote Working available for individuals in this role where work product and ability to collaborate with other stakeholders is unimpacted.

About Gilmore, a Control Devices, LLC company

Founded in 1963, Gilmore, a Control Devices, LLC company, is an industry leading flow control technology company that improves the reliability, integrity, efficiency, and productivity of critical infrastructure. Gilmore's flow control solutions are suited to the toughest environments and across all markets where critical service requirements make them essential (high temperature, high pressure).

Gilmore offers competitive compensation, a comprehensive benefits package, paid time-off, and a solid 401(k) retirement plan to promote financial security.

Gilmore is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All offers of employment at Gilmore, a Control Devices, LLC company, are contingent upon the successful completion of a background check and drug screen.