Squad General Manager: Lead Ops, Grow Sales and Teams

Smalls Sliders Kokomo; Kokomo (IN); On-site; USD 55,000 - 65,000; Full time

Job summary

Smalls Sliders Kokomo is seeking a General Manager to lead all day-to-day operations in Kokomo, IN. You will recruit, hire, and coach a high-performing team while focusing on guest experience and profitability.

Responsibilities include staffing, scheduling, labor management, food cost control, and ensuring safety and cleanliness. You will partner with leadership to execute strategic initiatives and maintain high service standards.

Qualifications

• Strong leadership and people-development skills.
• Ability to build, motivate, and hold a team accountable.
• Strong understanding of restaurant operations, labor, food cost, and profitability.
• Excellent communication and organizational skills.
• Guest-focused mindset.
• Ability to make decisions and solve problems in a fast-paced environment.
• Flexible availability, including nights, weekends, and holidays as business needs require.
• Ability to meet the physical requirements of restaurant operations.

Responsibilities

• Lead all day-to-day operations of the Can
• Recruit, hire, train, develop, and retain a strong team
• Coach and develop managers, Squad Team Leaders, and Squad Members
• Build a positive culture focused on teamwork, accountability, and guest service
• Ensure proper staffing and scheduling based on business needs and sales forecasts
• Manage labor performance and productivity
• Monitor food cost, inventory, waste, and controllable expenses
• Drive sales and identify opportunities to grow the business
• Ensure excellent food quality, speed of service, accuracy, and hospitality
• Maintain high standards for cleanliness, organization, and restaurant appearance
• Ensure compliance with food safety, sanitation, company policies, and applicable regulations
• Complete inventory, ordering, scheduling, reporting, and other administrative responsibilities accurately and on time
• Review restaurant performance and take action to improve results
• Handle guest concerns professionally and use feedback to improve the operation
• Partner with company leadership to execute operational and business initiatives
• Lead by example and maintain a consistent presence during key business periods

Job description

Smalls Sliders Kokomo is seeking a General Manager to lead all day-to-day operations in Kokomo, IN. You will recruit, hire, and coach a high-performing team while focusing on guest experience and profitability.

Responsibilities include staffing, scheduling, labor management, food cost control, and ensuring safety and cleanliness. You will partner with leadership to execute strategic initiatives and maintain high service standards.