Sprinkler Service Technician

Johnson Controls; Saint Paul (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading company in fire safety solutions based in beautiful Anchorage, Alaska. We seek an experienced technician to perform service and repairs on various sprinkler systems, ensuring high customer satisfaction and safety compliance. If you possess a valid license and have expertise in the fire suppression industry, we want you on our team!

Benefits

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Qualifications

• 3+ years of documented experience in Fire Sprinkler/Suppression industry.
• Ability to read and interpret blueprints.
• Valid driver’s license and good driving record.

Responsibilities

• Perform service and repairs on sprinkler systems for commercial and residential applications.
• Contact customers for equipment/system problem resolution.
• Complete Service Acknowledgements and ensure customer satisfaction.

Skills

Customer Service

Troubleshooting

Blueprint Reading

Physical Labor

Organization

Education

NICET Level II

Job description

THIS POSITION WILL BE LOCATED IN BEAUTIFUL ANCHORAGE, ALASKA. RELOATION OFFERED FOR QUAILIFED CANDIDATES!

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.

• Contact customer representative and ascertain equipment/systems problems.

• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.

• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.

• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.

• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.

• Perform other duties as assigned.

What we look for

• 3+ years of documented experience in Fire Sprinkler/Suppression industry

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals

• Must be willing to travel.

• Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Ability to work flexible hours including weekends to meet customer requirements

• Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs

• Ability to adhere to, implement, and always follow safety guidelines and procedures.

• Strong organizational skills, positive attitude, and an ability to learn quickly

• Possess a valid driver’s license and driving record that meets company requirements

• Retain any licenses that are required by National, State and Local codes.

Preferred

• NICET Level II

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here.