Sprinkler Service Technician

Alloy Enterprises; Jacksonville (FL); On-site; USD 34,000 - 47,000; Full time

Job summary

Johnson Controls is seeking a skilled fire sprinkler service technician in Jacksonville to handle service calls, diagnose issues, and perform repairs on sprinkler and suppression systems across commercial, industrial and residential settings.

You will read blueprints and manuals, follow safety guidelines, and work independently with occasional on-call travel and overnight assignments. A high school diploma and 3–5 years of experience are required.

Qualifications

• 3–5 years of documented experience in fire sprinkler service.
• High School Diploma or equivalent required.
• Ability to work on call rotation, including evenings and weekends.
• Overnight travel may be required.
• Must maintain truck inventory and follow safety guidelines at all times.
• Capable of lifting and carrying up to 70 lbs.

Responsibilities

• Receive service calls from Service Resource Center and ascertain equipment problems.
• Contact customer representative to confirm symptoms and access; communicate findings.
• Perform service and repairs on sprinkler and suppression systems (commercial, industrial and residential).
• Read blueprints, diagrams, submittals, specifications and manuals to diagnose equipment.

Skills

Customer service

Problem solving

Reading blueprints/diagrams

On-call readiness

Safety compliance

Work independently

Physical stamina

Education

High School Diploma or equivalent

Tools

Valid driver’s license

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

What we look for

Required

• 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler and Suppression systems
• High School Diploma or equivalent required
• Ability to work on call rotation, including evenings and weekends to meet customer requirements
• Overnight travel may be required
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver's license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

• NICET Level II certification is a plus
• Backflow certification is a plus

HIRING HOURLY RANGE: $25-34 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.