Sprinkler Service Technician

Johnson Controls; Town of Charlotte (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Fire Sprinkler Service Technician to handle service and repair tasks for commercial, industrial, and residential sprinkler systems. You will diagnose issues, read blueprints, and follow manuals to ensure reliable operation.

The role requires physical labor, travel, and adherence to safety protocols. Applicants should have 3–5 years in the fire sprinkler field, a high school diploma, and a valid driver's license.

Qualifications

• 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler and Suppression systems.
• High School Diploma or equivalent required.
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.
• Must maintain truck inventory to ensure timely response to customer needs.
• Must adhere to, implement, and follow safety guidelines and procedures at all times.
• Possess a valid driver’s license and driving record that meets company requirements.
• Follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer.

Responsibilities

• Receive service calls from Service Resource Center and ascertain equipment problems.
• Contact customer representative and coordinate service on sprinkler systems.
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications.
• Follow prescribed troubleshooting procedures and refer to manuals and bulletins to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications, and operation manuals.
• Provide high level of customer service with strong organizational skills and a quick learner.
• Able to work independently.

Skills

Customer service

Safety adherence

Valid driver’s license

Physical stamina

Blueprint reading

Ladder/climb safety

Travel flexibility

Education

High School Diploma or equivalent

Tools

NICET Level II certification

Backflow certification

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

• Must have the ability to work alone.

What we look for

Required

• 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler and Suppression systems

• High School Diploma or equivalent required

• Ability to work flexible hours including weekends to meet customer requirements

• Overnight travel may be required

• Must maintain truck inventory to ensure timely response to customer needs

• Must adhere to, implement, and follow safety guidelines and procedures at all times

• Possess a valid driver’s license and driving record that meets company requirements

• Follow verbal and written instructions

• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

• Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

• NICET Level II certification is a plus
• Backflow certification is a plus

HIRING HOURLY RANGE: $26-$35 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.