Sprinkler Service Technician

ZipRecruiter; Farmington Hills (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Une entreprise de gestion de services recherche un technicien pour effectuer des réparations sur des systèmes de gicleurs. Le rôle exige de travailler sur divers systèmes, y compris les systèmes à eau, à sec et à deluge. Les candidats doivent avoir de bonnes compétences en diagnostic technique et en service client.

Qualifications

• Compétences en dépannage de systèmes de gicleurs.
• Excellentes compétences en service à la clientèle.
• Expérience dans la lecture de manuels techniques et de schémas.

Responsibilities

• Effectuer des réparations sur les systèmes de gicleurs.
• Diagnostiquer les problèmes d'équipement en utilisant des manuels techniques.
• Communiquer efficacement avec les clients pour assurer leur satisfaction.

Skills

Service client

Diagnostic technique

Lecture de plans

Job description

Job Description

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.

#TechHiring