SpringGR Program and Data Administrator

RDV Corporation; Grand Rapids (MI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Robust health insurance options

401k retirement plan

Paid Time Off (PTO) at 22 days per year

Monthly catered lunches

Education and training reimbursement

Discounted memberships to MVP Sportsplex

Job summary

A nonprofit organization in Grand Rapids is seeking a SpringGR Program and Data Administrator to provide administrative support for operations and data management. The role focuses on managing external consultant payments, coordinating recruitment, and overseeing Salesforce tasks. The ideal candidate will have a Bachelor's degree, proficiency in various technologies, and exceptional communication skills. This full-time position offers a vibrant work environment and opportunities for remote work.

Qualifications

• Minimum 3-5 years of administrative assistant experience required.
• Bilingual candidates preferred.
• Demonstrated ability to interface effectively with diverse people.

Responsibilities

• Manage the payment process for all external consultants.
• Coordinate recruiting and interview processes for programs.
• Plan and implement logistics for trainings and events.

Skills

Project management

Organizational skills

Time management

Technological proficiency

Verbal communication

Written communication

Attention to detail

Problem-solving

Education

Bachelor's degree in business or related field

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Canva

Job description

SpringGR Program and Data Administrator – RDV Corporation

Position overview: Administrative support for SpringGR (SGR) operations and data management.

Benefits

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match up to 7.5%.
• Paid Time Off (PTO) starting at 22 days per year plus paid holidays.
• Monthly catered lunches and culinary experiences with co‑workers.
• Employer‑paid parking in downtown Grand Rapids.
• Education and training reimbursement programs.
• Discounted memberships to MVP Sportsplex.

Responsibilities

• Manage the payment process for all external consultants.
• Coordinate recruiting and interview processes for programs.
• Plan and implement logistics for virtual and in‑person trainings, meetings and events related to SGR.
• Set up technology for programs.
• Oversee catering and event snack logistics.
• Collect and record payments.
• Configure classes in Salesforce.
• Record participant data and attendance in Salesforce.
• Maintain contact lists, emails, and communicate via SMS mass texting services.
• Support SGR events as needed.
• Provide technological support with IT assistance.
• Act as the Salesforce power user for SGR.
• Create and build Salesforce reports as requested.
• Assist with data collection and reporting of program information.
• Ensure accurate data entry into Salesforce for applicants, students, and alumni.
• Prepare and run Salesforce reports for the SGR team.
• Implement data collection and program setup tasks in Salesforce.
• Oversee and implement data collection for annual surveys and other surveys, and report relevant information.
• Collaborate with IT and Data Governance for compliance.
• Work with cross‑functional teams to optimize Salesforce as a CRM and data tracking tool.
• Attend Salesforce training events as needed.

Qualifications

• Bachelor’s degree in business, project management, data management, or related field preferred; minimum of 3‑5 years of administrative assistant experience in a business or non‑profit environment required.
• Bilingual (English & Spanish) candidates preferred.
• Experience managing projects with strong execution, organization, and time‑management skills.
• Demonstrated ability to interface effectively with diverse people; courteous, cheerful, gracious, and hospitable demeanor.
• Technologically adept with confidence in using various technologies for training and events; ability to troubleshoot independently or with IT.
• Experience or understanding of relationships and networking in multicultural contexts.
• Previous not‑for‑profit or community affairs experience desirable.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Canva; CRM and database experience desirable.
• Task‑oriented and problem‑solving mindset with quick technology learning.
• Flexibility to work evenings occasionally during class programming (≈4‑5 hours per week in Spring and Fall).
• Excellent verbal and written communication skills, including grammar, spelling, punctuation, and composition.
• Exceptional attention to detail and strong ability to anticipate staff needs.
• Excellent organizational skills with independence and initiative.

Employment Type

Full‑time

Location

Grand Rapids, MI (remote possible)