Sportsbook Shift Supervisor: Guest Experience & Ops

Hollywood Gaming Mahoning Valley Race Course; Youngstown (OH); On-site; USD 39,000 - 48,000; Full time

Job summary

Hollywood Gaming at Mahoning Valley Race Course is seeking a proactive supervisor for the Sportsbook shift. You will help oversee staff, manage daily operations, and ensure accurate cash handling and reporting.

The role emphasizes adherence to gaming rules, budget awareness, and guest satisfaction, with opportunities for professional growth. Starting salary is posted, and the employer promotes equal opportunity and a supportive team culture.

Qualifications

• Must be proficient in Microsoft applications (Excel, Access, Word, Outlook).
• Ability to understand and analyze Budget and P&L Statements.
• Proven managerial and critical thinking skills required.
• Must possess excellent employee relations skills.

Responsibilities

• Assist supervision of staff and daily management of a designated Sportsbook shift.
• Monitor performance and profit objectives; support operational goals.
• Close out tellers, verify cash and documentation.
• Prepare and review daily reports; monitor wagering rules and odds.

Skills

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft Outlook

Tools

Budgeting software

Job description

Hollywood Gaming at Mahoning Valley Race Course is seeking a proactive supervisor for the Sportsbook shift. You will help oversee staff, manage daily operations, and ensure accurate cash handling and reporting.

The role emphasizes adherence to gaming rules, budget awareness, and guest satisfaction, with opportunities for professional growth. Starting salary is posted, and the employer promotes equal opportunity and a supportive team culture.