Sportsbook Server: Fast-Paced, Sports-Driven Guest Service

PENN Entertainment, Inc.

Detroit (MI)

On-site

USD 32,000 - 52,000

Full time

7 days ago

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Job summary

PENN Entertainment, Inc. is seeking an energetic server to join our team in a Barstool-branded environment in Detroit. You will describe specials, upsell menu items, and deliver top-notch service across a busy dining room.

Comfort with college and professional sports themes, strong English communication, and experience with a POS system are essential. You’ll work in a vibrant setting with a diverse team and guest mix, contributing to a fun, engaging guest experience.

Qualifications

Read, write and communicate in English.
Perform basic math.
Point of Sale, cash handling experience required.
Understand and describe college and professional sports and sporting trends.
Understand and describe the Barstool Brand (social media, apps, podcasts).
Ability to communicate effectively with guests and staff.
Work in a fast-paced environment with variable noise and crowds.
Engage guests in college and professional sports and Barstool culture.

Responsibilities

Describe all specials and items on the menu.
Assist other servers to give the best possible service.
Perform necessary sidework.
Handle guest checks according to internal policy.
Ensure safety, cleanliness, and customer satisfaction.
Maintain proper uniform attire and name tag.
Serve all food and beverages with proper garnishes.
Monitor all tables in your station.
Operate a cash register/POS system and handle cash/credit accurately.
Assist with overall room functions including cleaning and resetting tables, menus, and napkins.
Report any intoxicated or disruptive guests to management and enforce age policy.
Maintain a clean and stocked workstation according to health and safety guidelines.
Perform all other assigned duties.