Sportsbook Clerk (Part Time) - MGM Springfield

MGM Resorts International; Springfield (MA); Sur place; USD 18 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Free meals in employee dining room

Free parking on and off shift

Discounts on hotel, F&B, retail, and娱乐

Professional and personal development

Résumé du poste

MGM Springfield is seeking a Sportsbook Clerk to enhance guest experiences by assisting with wagers on horse racing and sports events. The starting rate is $16.00 per hour with tips, and the role involves cash handling, ticket processing, and customer service within a lively casino environment.

Able to work part-time (12-24 hours/week) with varied shifts, including weekends and holidays. Benefits include meals, parking, and access to employee discounts and development opportunities.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Willing to work part-time 12–24 hours/week with varied shifts including weekends and holidays.

Responsabilités

• Write, verify, and process race and sports wagers per policy and regulations.
• Maintain a cash bank and provide accurate change and payments.
• Stock and clean stations; handle ticket payments and payoffs.
• Explain wagering rules and odds to guests; create player tracking cards.
• Protect customer rewards and monitor credit lines; escalate issues as needed.

Connaissances

Customer service

Cash handling

Wagering rules

Formation

High school diploma or GED

Description du poste

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: As a Sportsbook Clerk at MGM Springfield, you will play a vital role in enhancing the guest experience by assisting them in placing wagers on various horse racing and sporting events worldwide. Your customer service skills and knowledge of wagering processes will ensure that guests receive accurate and efficient assistance, contributing to a lively and engaging environment.

THE STARTING RATE: $16.00 per hour with tokes

THE DAY-TO-DAY:

• Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
• Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Create and enter player tracking cards
• Ensure the protection of customer’s rewards and adherence to credit lines
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

THE IDEAL CANDIDATE:

• Must be 18 years of age
• Has a high school diploma or GED
• Able and willing to work a part-time schedule, 12-24 hours/week with varied shifts to include weekends and holidays

PERKS & BENEFITS:

• Free meals in our employee dining room.
• Free parking on and off shift.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Pay Rate

The rate for this role is:

$16.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $4,000.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.