Banquet Server - MGM Springfield

MGM Resorts International; Springfield (MO); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Free meals in employee dining room

Uniform with free dry cleaning

Discounts on hotel, F&B, retail

Development & volunteering programs

Job summary

MGM Resorts International in Springfield, Massachusetts is seeking a Banquet Server to create show-stopping experiences for guests. You will deliver personalized hospitality, anticipate needs, and contribute to a high-energy events team.

The starting rate is $9.50 per hour, plus tips, with potential annual tip earnings. Candidates should have a high school diploma (or GED) and 1+ years in a high-volume serving role, with flexible day/night/weekend availability.

Qualifications

• High school diploma, GED or equivalent is preferred.
• 1+ years of prior relevant experience as a server in a similar, high-volume environment is preferred.
• Availability for day shift, but must be flexible to work nights, weekends and Holidays.

Responsibilities

• Guide guest in all phases of their experience at the Banquet event
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Knowledgeable of service requirements for assigned function such as: pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation, proper food and beverage service
• Greet guest as they arrive and assist them with seating at tables
• Set up, monitor, refresh and breakdown coffee break, reception and buffet tables for specified functions according to group requirements
• Follow sequence of service utilizing all proper procedures standardized by the Banquet Management Team
• Anticipate the guest needs and respond promptly

Skills

Customer service

Hospitality

Education

High school diploma / GED

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join our team as a Banquet Server and help create unforgettable experiences for every guest with your energy, welcoming smile, and exceptional service. You will bring events to life by anticipating guests’ needs, delivering personalized hospitality, and turning special moments into lasting memories. If you thrive in a fast-paced, people-focused environment and love creating "WOW" experiences, we’d love to meet you!

THE STARTING RATE:

$9.50 per hour, plus tips

THE DAY-TO-DAY:

Guide guest in all phases of their experience at the Banquet event

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Knowledgeable of service requirements for assigned function such as: pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation, proper food and beverage service
• Greet guest as they arrive and assist them with seating at tables
• Set up, monitor, refresh and breakdown coffee break, reception and buffet tables for specified functions according to group requirements
• Follow sequence of service utilizing all proper procedures standardized by the Banquet Management Team
• Anticipate the guest needs and respond promptly

THE IDEAL CANDIDATE:

• High school diploma, GED or equivalent is preferred
• 1+ years of prior relevant experience as a server in a similar, high-volume environment is preferred
• Availability for day shift, but must be flexible to work nights, weekends and Holidays

THE PERKS & BENEFITS:

• Free meals in our employee dining room.
• Company issued uniform with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16728

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is:$0 - $13,500.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.