Sportsbook Clerk - MGM Springfield

MGM Resorts International; Springfield (MA); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free meals in employee dining room

Free parking on/off shift

Employee discounts on travel, shopping

Job summary

MGM Resorts International is seeking a Sportsbook Clerk at MGM Springfield to assist guests with placing wagers on horse racing and sports events. You will write, verify and pay out tickets, maintain a cash bank, and ensure compliance with gaming regulations.

The ideal candidate is 18+, with a high school diploma or GED and strong customer service skills. Perks include free meals, parking, and access to discounts and development programs.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Ability to learn wagering rules and procedures.

Responsibilities

• Write, verify, and pay out race and sports tickets accurately.
• Maintain and reconcile cash bank for shift.
• Explain wagering rules and odds to guests.
• Assist guests with ticketing and player tracking.

Skills

Customer service

Cash handling

Wagering rules

Education

High school diploma or GED

Job description

## Sportsbook Clerk - MGM SpringfieldApply: Property - MGM Springfield: Full time: Posted Today: 280069Springfield, MassachusettsThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:** As a **Sportsbook Clerk** at MGM Springfield, you will play a vital role in enhancing the guest experience by assisting them in placing wagers on various horse racing and sporting events worldwide. Your customer service skills and knowledge of wagering processes will ensure that guests receive accurate and efficient assistance, contributing to a lively and engaging environment. **THE STARTING RATE:** $16.00 per hour with tokes **THE DAY-TO-DAY:*** Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations* Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary* Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean* Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs* Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures* Explain wagering rules, including betting lines and odds, and procedures to guests* Create and enter player tracking cards* Ensure the protection of customer’s rewards and adherence to credit lines* Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity **THE IDEAL CANDIDATE:*** Must be 18 years of age* Has a high school diploma or GED**PERKS & BENEFITS:*** Free meals in our employee dining room.* Free parking on and off shift.* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.**VIEW JOB DESCRIPTION:** https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993**Pay Rate**The rate for this role is:$16.00This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $4,000.Pay will not be below any applicable minimum wage.Should overtime be worked, employees are paid overtime pay in accordance with state requirements.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**? Apply today!