Sports Tech Support Intern – Growth & Training

Feedinkoo; United States; On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Competitive compensation

Hands-on training

Career growth opportunities

Modern, collaborative work environment

Supportive team members

Job summary

Stack Sports, a global sports technology company based in Plano, TX, is offering an internship across its software stack. You will be the first escalation point for partners and help resolve inquiries via phone, CRM, email, and chat, while staying updated on product guides and newsletters.

You will collaborate with multiple teams, keep partner data accurate in CRMs, and report common themes from product issues. The role emphasizes communication, organization, and a data-driven mindset.

Qualifications

• College student or recent graduate with 0-2 years of professional experience in sales, operations, digital marketing, business development, technology or customer service.

Responsibilities

• Act as the first escalation point for partners and resolve partner support inquiries across the stack of Stack Sports Solutions software via multiple customer contact channels (Phone, CRM, Email, Chat, etc.).
• Communicate updates, fixes and solutions to partners and maintain a working knowledge of the stack of Stack Sports Solutions software, help guides, blogs and newsletters to direct partners to the appropriate information when replying to inquiries.
• Collaborate with team members across the stack of Stack Sports Solutions software and use information gathered from partners to keep up‑to‑date account information in the appropriate CRMs.
• Collect and report common themes with product issues and bugs, and perform other responsibilities as required.

Skills

Communication

Teamwork

Organizational skills

Data analysis

Excel

Salesforce

G Suite

SQL

Google Analytics

Education

College student or graduate

Tools

Salesforce

G Suite

AWS

SQL

Google Analytics

Job description

Stack Sports, a global sports technology company based in Plano, TX, is offering an internship across its software stack. You will be the first escalation point for partners and help resolve inquiries via phone, CRM, email, and chat, while staying updated on product guides and newsletters.

You will collaborate with multiple teams, keep partner data accurate in CRMs, and report common themes from product issues. The role emphasizes communication, organization, and a data-driven mindset.