Sports Performance & Wellness Coordinator

Cypress PT; Louisiana; Hybrid; USD 35,000 - 55,000; Full time

Job summary

Cypress Physical Therapy is seeking a versatile Wellness Coordinator & Sports Performance Specialist to support therapists by explaining plans of care to patients, clarifying insurance, and educating patients on advanced PT technologies.

The role may serve as a Physical Therapy Technician or assist with Front Office duties, contributing to smooth clinic operations and patient engagement.

Qualifications

• Bachelor's degree in health sciences, kinesiology, exercise science, or related field preferred.
• 6 months+ experience in a wellness/healthcare or customer service role preferred.
• Familiarity with physical therapy treatments and advanced therapy technologies preferred.
• Stretch certification preferred.

Responsibilities

• Explain plans of care to patients and educate about insurance coverage and treatment goals.
• Operate the wellness booking platform, scheduling, payment processing, and client management.
• Assist with front office duties and scheduling to keep clinic operations smooth.
• Educate patients on advanced physical therapy technologies used in treatments.
• Assist therapists by setting up treatment areas and helping patients perform exercises.
• Promote injury prevention and healthy lifestyle habits through education.
• Maintain wellness space and equipment and ensure proper operations.
• Coordinate wellness workshops and community outreach initiatives.

Skills

Wellness experience

Customer service

Communication with patients

Stretch certification

Education

Bachelor's degree in health sciences / kinesiology / exercise science

Job description

Cypress Physical Therapy is seeking a versatile Wellness Coordinator & Sports Performance Specialist to join our team. This role will assist physical therapists by explaining plans of care to patients, clarifying insurance coverage, and educating patients on advanced physical therapy technologies. In addition, the position may serve as a Physical Therapy Technician or assist with Front Office duties, contributing to a smooth and efficient clinic operation. The Wellness Coordinator is a non-licensed person who aids in the practice of physical therapy, and who at all times acts under the orders, direction, and on-site supervision of a licensed physical therapist or physical therapist assistant.

Key Responsibilities:

·Collaborate with physical therapists to explain personalized plans of care to patients, ensuring they understand their treatment goals and timeline.

·Operate the wellness booking platform including booking, scheduling, payment processing, client management and member management

·General understanding of the benefits and process of Evergreen Wellness services by assisting in developing and promoting wellness programs and workshops, encouraging healthy lifestyle habits for long-term patient wellness.

·Able to administer all wellness services, including cleaning, set-up and activation

·Ensure all wellness space ae maintained

·Complete understanding of all of wellness operations and maintenance

·Educate patients on the use and benefits of advanced physical therapy technologies (e.g., laser therapy, electrical stimulation, etc.) used in their treatment.

·Assist physical therapists with patient treatments as needed, including setting up treatment areas, preparing equipment, and helping patients perform exercises under supervision.

·Support front office personnel by scheduling appointments, managing patient records, handling incoming calls, and ensuring smooth patient check-ins and check-outs.

·Serve as a point of contact for patients, addressing questions and concerns about treatment plans, insurance coverage, and clinic services.

·Reports problems to Physical Therapists and Physical Therapy Assistants or other appropriate personnel

·Promote injury prevention and safe movement strategies by educating patients on proper body mechanics, stretching techniques, recovery methods, and healthy lifestyle habits.

·Monitor patient participation in wellness services and communicate observations, progress, or concerns to the supervising Physical Therapist.

·Collaborate with physical therapists and other healthcare team members to support continuity of care and enhance the patient experience.

·Assist with coordinating and facilitating wellness workshops, educational events, and community outreach initiatives focused on injury prevention and overall health.

·Maintain accurate wellness participation records and document patient interactions in accordance with clinic policies and procedures.

Qualifications:

·Bachelor’s degree in health sciences, kinesiology, exercise science, or a related field (preferred).

·6 months + of experience in a wellness, healthcare, or customer service roll (preferred).

·Familiarity with physical therapy treatments and advanced therapy technologies (preferred).

·Stretch certified (preferred)

Physical Demands:

·Stands, walks, and pushes most of the day with frequent lifting of 35 lbs and supporting patient