Sports Facility General Manager: Events & Operations

The Sports Facilities Companies; Kalamazoo (MI); On-site; USD 120,000 - 190,000; Full time

Job summary

The Kalamazoo Indoor Sports Facility is seeking a General Manager to oversee all facets of venue operations, including safety, events, and guest experience. You will lead a high-performance team, manage budgets, and drive revenue growth while delivering exceptional customer service for organizers and athletes.

As part of the Sports Facilities Management family, you will report to the VP of Venue Management and partner with local stakeholders to attract regional and national tournaments, ensuring

Qualifications

• Bachelor's degree or higher in business management, hospitality, or related field.
• Minimum of 7 years of management experience in a venue, sports facility, or similar operation.
• Proven experience in budgeting, P&L management, and cost control.

Responsibilities

• Oversee daily facility operations, safety, and guest experience.
• Lead event bookings, contract negotiations, and tournament operations.
• Develop and monitor annual business plans, budgets, and performance metrics.

Skills

P&L Management

Operations Leadership

Event Booking Experience

Budgeting

Staff Development

Education

Bachelor's degree in Business Management or related field

Job description

The Kalamazoo Indoor Sports Facility is seeking a General Manager to oversee all facets of venue operations, including safety, events, and guest experience. You will lead a high-performance team, manage budgets, and drive revenue growth while delivering exceptional customer service for organizers and athletes.

As part of the Sports Facilities Management family, you will report to the VP of Venue Management and partner with local stakeholders to attract regional and national tournaments, ensuring