Sports Concessions Supervisor — Guest Experience Leader

Spooky Nook Sports Inc

Salunga (PA)

On-site

USD 17,000 - 25,000

Part time

5 days ago
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Benefits offered by this job

Free gym membership
Holiday pay 1.5x rate
Food & beverage discount 35%
Apparel discount 35%
Free child watch
Event/party discounts
Local business discounts

Job summary

Spooky Nook Sports Inc is seeking a Part-Time Food & Beverage Supervisor to manage concession operations and lead a guest‑focused team at our large sports complex in Salunga, PA. The role requires weekend availability and hands-on leadership in fast-paced settings.

You will oversee staff, coordinate setups for events, and ensure inventory, POS, and SOP adherence while delivering outstanding guest experiences. Join a high-energy environment at North America's largest indoor sports complex.

Qualifications

  • 1–2 years in a supervisor role, preferably in concessions or food & beverage.
  • Must be 18+ and have reliable transportation.
  • Strong English reading, writing and verbal communication.

Responsibilities

  • Develop and train F&B staff to support company growth.
  • Maintain positive relations between F&B and other departments.
  • Assist in preparing and setting up concessions for programs/events.
  • Coordinate cash handling, staffing, setup, and equipment needs.
  • Communicate with guests and staff about operations and opportunities to enhance guest experience.
  • Follow SOPs for concessions areas and ensure compliance.
  • Manage employee breaks in line with wage/hour laws.
  • Provide timely information to hourly staff and management.
  • Assist in monthly inventory as requested by management.
  • Oversee Food Service Leads and Attendants during shifts.
  • Process POS transactions accurately and troubleshoot POS issues.
  • Supervise and coordinate activities of F&B staff serving meals/beverages.
  • Ensure food prep and display are appealing and properly replenished.
  • Follow FIFO and WLD procedures for inventory control.
  • Deliver exceptional guest service consistently.
  • Perform other duties as assigned.

Skills

Supervisory experience
Food & Beverage
English fluency

Job description

Spooky Nook Sports Inc is seeking a Part-Time Food & Beverage Supervisor to manage concession operations and lead a guest‑focused team at our large sports complex in Salunga, PA. The role requires weekend availability and hands-on leadership in fast-paced settings.

You will oversee staff, coordinate setups for events, and ensure inventory, POS, and SOP adherence while delivering outstanding guest experiences. Join a high-energy environment at North America's largest indoor sports complex.

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