Sports Bar Server (PT)

PENN Entertainment, Inc.; Lawrenceburg (IN); On-site; USD 7,600 - 11,000; Full time

Benefits offered by this job

Tips included

Day-one benefits

401(k) match

Job summary

PENN Entertainment, Inc. in Indiana's Lawrenceburg is seeking a restaurant server to greet guests, take orders, and deliver meals in a fast-paced, friendly setting. You will showcase knowledge of the menu, suggest items, and ensure guest satisfaction throughout the dining experience.

The role requires 21+ years of age, a High School Diploma or equivalent, and strong English communication. Starting salary is $6.73 per hour plus tips, with benefits under the Total Rewards program and opportunities

Qualifications

• 21+ years of age required.
• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Must read, write, speak and understand English.
• Able to work in a fast-paced, crowded environment.
• Able to lift up to 50 lbs.

Responsibilities

• Greets and welcomes guests at assigned station.
• Takes food and beverage orders and delivers promptly.
• Maintains accurate menu knowledge and up-sells where appropriate.
• Enters orders into POS accurately and ensures timely service.
• Resolves guest issues following guidelines and procedures.
• Keeps work areas clean and stocked according to standards.

Skills

Customer service

Interpersonal skills

Reading English

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Responsibilities:

• Adheres to all departmental and property policies and procedures regarding guest service standards. –
• Greets and welcomes each guest seated in assigned station. –
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. –
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). –
• Suggests items to guests based on expressed guest preferences. –
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. –
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. –
• Resolves service issues according to established guidelines. – itemizes, totals, and presents check for payment to correct customers. –
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables. –
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. –
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. –
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. –
• Completes assigned side work as directed. –
• Knows and promotes current casino events and programs and can give guests directions to all casino areas. –
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

Qualifications:

• Must be at least 21 years of age. –
• High School Diploma or equivalent; minimum one year of experience as a restaurant server.
• Extensive beer knowledge preferable. –
• Must have excellent customer service and interpersonal skills. –
• Must have ability to read, write legibly, understand, and speak English. –
• Ability to tolerate second-hand smoke, noise, and bright lights. –
• Ability to work at a fast pace in often crowded/noisy environment. –
• Must meet professional appearance standards as prescribed by company policy. –
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. –
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• Employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. –
• Employee must be able to lift and/or move up to 50 lbs.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We’re changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Starting from $6.73 per hour plus tips