SPORTS BAR BUS PERSON

Hollywood Casino Charles Town; Charles Town (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Hollywood Casino Charles Town in West Virginia is seeking a friendly and professional dining room server to greet guests, take orders, and ensure a memorable dining experience. You will deliver meals, maintain clean tables, and assist with service while upholding safety and wellness standards.

Responsibilities include delivering high-quality guest service, supporting team members, and following department policies.

Qualifications

• Must be 21+ years old to qualify for licensing.
• Ability to read and perform simple math for guest checks and payments.
• Must be able to obtain required Food Handlers Certification and TIPS certification.

Responsibilities

• Greet guests with a warm, friendly smile and provide ACES Guest Service.
• Take beverage and food orders, deliver items, and assist servers as needed.
• Maintain cleanliness and set tables according to health standards.
• Support dining room operations and complete opening/closing duties.
• Follow PPE and safety guidelines to safeguard teammates and guests.

Skills

Guest service

Cash handling

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adhere to HCCTR as well as all Food and Beverage Policies
• Greets guests with a warm, friendly smile and greeting.
• Must deliver ACES Guest Service to every guest during all interactions
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
• Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
• Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Carries dirty dishes from dining room to kitchen.
• Wipes tabletops and chairs in accordance to departmental Health Standards.
• Sets tables with silverware and glassware.
• Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
• Assist server with guest’s dining experience.
• Completes work assignments for opening and closing duties.
• Complete any task assigned by dining room manager, chef, or supervisor.
• Performs other duties as may be assigned by department and/or company management.
• Maintains valid WV racing license, Food Handlers permit and TIPS certifications
• You are required to follow PPE and safety guidance designed to safeguard you, your fellow team members, and guests.

Requirements

• Applicant must be at least twenty one (21) years of age.
• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences, and read a guest check.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must qualify for licensing with the West Virginia Racing Commission.
• Must be able to obtain proper Food Handler Certification.
• Must be TIPS certified.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. Must be able to work in a smoke filled environment. The noise level in the work environment is usually loud.