Sports/Activities Coordinator

My Travel Connection; Kansas City (KS); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their remote team, providing exceptional customer service while booking memorable travel experiences. This role offers the flexibility of working from home, with comprehensive training provided for those new to the travel industry. You'll have the chance to assist clients in planning their dream vacations, from flights to hotels and everything in between. If you are passionate about travel and enjoy helping others, this opportunity could be your perfect fit. Join a company with over 70 years of experience and make a difference in the lives of travelers worldwide.

Benefits

Flexible schedule

Agent certification

Employee discounts

Ongoing training

Qualifications

• Exceptional customer service abilities with a focus on traveler satisfaction.
• Strong organizational skills to manage multiple bookings and inquiries.

Responsibilities

• Serve as the primary contact for travelers, providing premium service.
• Research and book travel packages, including air, hotel, and tours.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Job description

Full Job Description

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years, serving clients around the world. No experience necessary. We will train you.

Core Responsibilities:

1. Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
2. Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
3. Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation.
4. Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
5. Become familiar with multiple web-based booking engines and travel resources.
6. Perform pricing and cost calculations for changes or additional trip fees.
7. Provide e-tickets and process credit card payments over the phone.

Qualifications:

• No experience necessary; training provided.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.

Job Type:

Full-time or part-time.

Benefits:

• Flexible schedule.
• Agent certification.
• Employee discounts.
• Remote work.

Requirements:

• Must be at least 18 years of age and reside in the U.S., Mexico, or Australia.
• Laptop or smartphone and Wi-Fi connection required.

Additional Benefits:

• Ongoing training.
• Flexible schedule.
• Certifications included.
• Work remotely.