Remote Seasonal Activities Coordinator

Mytravelconnection; Newark (DE); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Remote Seasonal Activities Coordinator to provide exceptional customer service while booking travel for clients. This entry-level role offers the chance to work from home, with training provided for those new to the industry. You'll assist travelers in planning memorable trips, from flights to hotels and more, using top suppliers and web-based booking engines. Enjoy the flexibility of a remote position with a supportive team that values your growth and offers ongoing training. A fantastic opportunity for anyone looking to start a career in hospitality!

Benefits

Flexible schedule

Agent certification

Employee discounts

Qualifications

• No experience necessary; training provided.
• Exceptional customer service abilities required.

Responsibilities

• Serve as the primary customer contact, providing premium concierge-level service.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Job description

Join to apply for the Remote Seasonal Activities Coordinator role at My Travel Connection.

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely manner.
• Research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Perform pricing and cost calculations for changes or additional trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary; training provided.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.

Benefits:

• Flexible schedule.
• Agent certification.
• Employee discounts.

Requirements:

• Must be at least 18 years of age and reside in the U.S., Mexico, or Australia.
• Laptop and/or smartphone and Wi-Fi are required.

Additional Information:

• Ongoing training.
• Work remotely.
• Certifications included.

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Hospitality