Remote Sports/Activities Coordinator

Mytravelconnection; New York (NY); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Remote Sports/Activities Coordinator to provide exceptional customer service while booking travel experiences. This entry-level role offers the chance to work from home, with comprehensive training provided. You'll assist travelers in creating memorable trips, handling inquiries, and utilizing various booking engines. With a focus on flexibility and employee discounts, this position is perfect for those looking to enter the hospitality sector while enjoying the benefits of remote work. Join a company with over 70 years of experience and make a difference in travel planning!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Qualifications

• No experience necessary; training provided.
• Exceptional customer service abilities.

Responsibilities

• Serve as the primary customer contact, providing premium concierge-level service.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Job description

Join to apply for the Remote Sports/Activities Coordinator role at My Travel Connection.

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as the primary customer contact, providing premium concierge-level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely manner.
• Research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Calculate pricing and costs for changes or additional trip fees.
• Provide e-tickets and process credit card payments over the phone.

Qualifications:

• No experience necessary; training provided.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.

Benefits:

• Flexible schedule.
• Agent certification.
• Employee discounts.

Requirements:

• Must be at least 18 years of age and reside in the U.S., Mexico, or Australia.
• Laptop and/or smartphone and Wi-Fi required.

Additional Information:

• Ongoing training.
• Work remotely.

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Hospitality