Sponsorship Specialist

Milwaukee-Area-Technical-College; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Milwaukee Area Technical College (MATC) seeks a Sponsorship Specialist to manage external student sponsorships from intake to award, ensuring accuracy and timeliness within FERPA/GDPR guidelines. You will communicate with students, donors, and internal teams while safeguarding records and coordinating across departments.

The role supports Enrollment and Retention at MATC's Downtown Milwaukee campus, with full-time hours and salary determined by experience.

Qualifications

• High School Diploma or equivalent with three (3) years of related administrative or financial support experience (e.g., accounts receivable, billing, records verification, or customer account support).
• Associate’s degree in Business or a similar field. Two (2) or more years of experience in higher education (Bursar, Financial Aid, or Registrar), specifically handling external funding, sponsorships, or student accounts.

Responsibilities

• Independently review, verify, create, modify, and award external sponsorships to student accounts. Ensure all funding is applied timely and accurately according to specific criteria to prevent over-awarding.
• Stakeholder: Serve as the primary point of contact for the dedicated sponsorship inbox. Triage, prioritize, and resolve inquiries from students, donors, and internal departments with speed and professionalism.
• Ethical processing: Evaluate financial documents and calculate aid or financial allocations strictly based on established guidelines, ensuring complete fairness and freedom from bias. Safeguard all personal, financial, and institutional records in strict accordance with relevant privacy frameworks (e.g., FERPA, GLBA, GDPR) and organizational policy.
• Data integrity: Utilize internal and external reporting systems and databases to track sponsorships, audit account balances, and pull reports.
• Student advising: Provide empathetic, clear, timely, and accurate guidance to students regarding their sponsorship status, account balances, and next steps.
• Collaborative teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
• Continuous learning: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Perform other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Skills

Bookkeeping

Accounts receivable

Data entry

Customer service

Communication

Microsoft Office

FERPA compliance

Education

High school diploma

Associate’s degree in business

Tools

Excel

Word

Internet

Job description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

The Sponsorship Specialist leads the end-to-end administration, verification, and processing of external student sponsorships, ensuring full compliance with institutional and sponsor standards. Serving as the primary operational contact, this role efficiently manages high-volume inquiries from students, sponsors, and internal partners.

Utilizing internal databases, the Sponsorship Specialist audits account balances, tracks funding, and generates key financial reports to prevent over-awarding. As a key student-facing resource, this role delivers empathetic, clear guidance on account statuses while collaborating across the institution to support student success within a technical college setting.

• Sponsorship Administration & Compliance: Independently review, verify, create, modify, and award external sponsorships to student accounts. Ensure all funding is applied timely and accurately according to specific criteria to prevent over-awarding.
• Stakeholder Communication: Serve as the primary point of contact for the dedicated sponsorship inbox. Triage, prioritize, and resolve inquiries from students, donors, and internal departments with speed and professionalism.
• Ethical Processing & Confidentiality: Evaluate financial documents and calculate aid or financial allocations strictly based on established guidelines, ensuring complete fairness and freedom from bias. Safeguard all personal, financial, and institutional records in strict accordance with relevant privacy frameworks (e.g., FERPA, GLBA, GDPR) and organizational policy.
• Data Integrity & Systems Processing: Utilize internal and external reporting systems and databases to track sponsorships, audit account balances, and pull reports.
• Student Advising & Account Navigation: Provide empathetic, clear, timely, and accurate guidance to students regarding their sponsorship status, account balances, and next steps.
• Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, and administrators.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Perform other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education & Experience

High School Diploma or equivalent with three (3) years of related administrative or financial support experience (e.g., accounts receivable, billing, records verification, or customer account support).

Preferred Education & Experience

Associate’s degree in Business or a similar field. Two (2) or more years of experience in higher education (Bursar, Financial Aid, or Registrar), specifically handling external funding, sponsorships, or student accounts.

Knowledge, skills & Abilities

• Working knowledge of bookkeeping and accounting principles and procedures.
• Working knowledge of the procedures used in maintaining ledger accounts.
• Ability to work collaboratively in a team environment.
• Ability to make, post, and verify computations with speed and accuracy.
• Proficiency in the use of computers and software specific to position, including spreadsheets, Word and the Internet.
• Ability to plan, organize, prioritize and execute tasks in a reactive environment.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to position, including spreadsheets and the Internet.
• Ability to work successfully with minimal supervision and serve as a leadership role to others.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

Start Date

This position supports Enrollment and Retention and is available starting as soon as possible.

Hours

This position is full-time, working 38.75 hours per work week. Hours are first shift, Monday through Friday. This position is based out of our Downtown Milwaukee campus.

Salary

Salary is listed to the midpoint of the salary range and is based on the 2026/2027 rates and are determined by years of experience credit and internal salary equity.

EEO

Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities.