Spice Sales Fulfillment Specialist

Organic Spices INC; Fremont (CA); On-site; USD 96,421,000 - 110,202,000; Full time

Job summary

Organic Spices Inc. is seeking a Sales Fulfillment Coordinator in Fremont, CA to nurture existing customer relationships and drive sales growth. You will manage ingredient orders, support new business outreach, and collaborate with internal teams to ensure timely, high-quality deliveries.

The role requires 1–3 years in customer service or ingredient sales, a BA/BS in a related field, and strong Excel/ERP/CRM skills (NetSuite preferred). Occasional travel may occur as part of sales activities.

Qualifications

• BA/BS in Business, Marketing or related field.
• 1–3 years of experience in Customer Service, Ingredient Manufacturing Sales, or CPG sales.
• Proven track record of exceeding customer expectations and achieving sales targets.

Responsibilities

• Manage current Ingredient customer orders of organic herbs and spices.
• Assist in new business through proactive sales activities (trade shows, outreach, campaigns).
• Handle daily customer interactions via email and phone to identify needs and process orders.
• Assist in basket building and increase order size when quoting prices.
• Collaborate with Customer Service, Warehouse, and QA to ensure timely delivery of quality products.
• Autonomously manage existing accounts and execute contract program orders on time.
• Analyze sales data to forecast trends and identify short-term growth opportunities.
• Support monthly account sales reviews with management to refine strategies.
• Some travel may be required, 1–2 trips per year, up to four days.

Skills

Customer service

Sales

Communication

Analytical thinking

Negotiation

Education

Bachelor's degree in Business/Marketing

Tools

NetSuite

SAP

Job description

Organic Spices Inc. is seeking a Sales Fulfillment Coordinator in Fremont, CA to nurture existing customer relationships and drive sales growth. You will manage ingredient orders, support new business outreach, and collaborate with internal teams to ensure timely, high-quality deliveries.

The role requires 1–3 years in customer service or ingredient sales, a BA/BS in a related field, and strong Excel/ERP/CRM skills (NetSuite preferred). Occasional travel may occur as part of sales activities.