Spice Retail Experience Manager

Theuniversityunion; Washington (District of Columbia); On-site; USD 28,000 - 40,000; Full time

Job summary

Spicewalla is opening a new DC retail location and seeks a friendly, enthusiastic Assistant Store Manager to support daily operations, inventory, merchandising, and events. You will help drive a top-notch customer experience and lead the team in absence of the General Manager.

Ideal candidates bring 1–2+ years of retail leadership or hospitality experience, strong organizational and communication skills, and a passion for food.

Qualifications

• 1-2+ years of retail leadership or hospitality experience.
• Highly organized and able to multitask.
• Excellent communication and customer service skills.
• Able to lift boxes up to 50 lb and stand for long shifts.

Responsibilities

• Foster a work environment upholding company standards for mind-blasting customer experience and a caring, loving community
• Support the General Manager in overseeing daily operations and serve as a Manager on Duty when needed
• Support staff training and onboarding by helping team members develop a strong understanding of store procedures, product knowledge and Spicewalla values
• Support store inventory management including receiving deliveries, restocking and assisting with cycle counts
• Assist General Manager with rotating retail displays centered around storytelling, themes, and product launches
• Maintain a strong understanding of Spicewalla spices and recipe ideas, as well as other pantry items carried in store
• Communicate customer feedback, operational issues, inventory needs, and other store updates to the General Store Manager
• Assist in store event planning, prep and execution

Skills

Retail leadership

Merchandising

Customer service

Communication

On-the-job training

Tools

Point of Sale

Inventory software

Job description

Spicewalla is opening a new DC retail location and seeks a friendly, enthusiastic Assistant Store Manager to support daily operations, inventory, merchandising, and events. You will help drive a top-notch customer experience and lead the team in absence of the General Manager.

Ideal candidates bring 1–2+ years of retail leadership or hospitality experience, strong organizational and communication skills, and a passion for food.