Specimen Technician - Hospital

Quest Diagnostics Incorporated; Marietta (OH); On-site; USD 19,548 - 27,841; Part time

Benefits offered by this job

Vacation and Health/Flex Time

6 Holidays + MyDay off

401(k) with company match

Annual incentive plans

Employee stock purchase plan

Education assistance through MyQuest

Blueprint for Wellness

Job summary

Quest Diagnostics Incorporated is seeking a Hospital Specimen Technician in Marietta, OH, Monday to Friday from 4:00 PM to 8:00 PM with rotational weekends. The role includes specimen preparation for hospital testing, accurate pre-analytical processing, and liaison with hospital staff and Quest teams.

Salary starts at a minimum of $17.20 per hour with potential shift differentials for second and third shifts.

Qualifications

• Data entry accuracy in a clinical setting required.
• Experience handling hospital specimen workflows is preferred.
• Strong communication with hospital staff and Quest teams required.

Responsibilities

• Prepare patient specimens in a hospital location with minimal supervision.
• Perform pre-analytical processing procedures accurately and timely.
• Print and interpret hospital testing reports; manage specimen flow data.

Skills

Data entry skills

Communication

Microsoft Office

Hospital LIS system

Problem solving

Customer service

Multitasking

Education

High School Diploma or Equivalent

Tools

Hospital LIS system

Microsoft Office Suite

Job description

Specimen Technician - Hospital - Marietta, OH, Monday to Friday, 4:00 PM to 8:00 PM, with rotational weekends

Pay range: Minimum of $17.20+ per hour. Employees may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best‑in‑class benefits and programs to support employees and their families. Our pay and benefit plans have been designed to promote employee health in all respects—physical, financial, and developmental. Depending on whether it is a part‑time or full‑time position, some of the benefits offered may include:

• Vacation and Health/Flex Time (part‑time employees scheduled to work at least 20 hours per week)
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week)
• 401(k) pre‑tax and/or ROTH IRA with company match up to 5% after 12 months of service
• Annual incentive plans
• Employee stock purchase plan
• Education assistance through MyQuest for Education
• Annual, no‑cost health assessment program Blueprint for Wellness
• and so much more!

The Hospital Specimen Associate is responsible for the preparation of patient’s specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre‑analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.

Responsibilities

Specimen Processing & Test Send Out Responsibilities

• Demonstrate excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Demonstrate ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Perform remote accessioning (pre‑accessioning), (client specific)

Problem Resolution Responsibilities

• Troubleshoot and resolve specimen type issues, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.

Customer Service Responsibilities

• Demonstrate exceptional customer service skills as the liaison between customer & Quest performing laboratory to provide pro‑active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicate and collaborate effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
• Communicate effectively information regarding problem‑solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Qualifications

Required Work Experience

• 1–3 years of working experience

Preferred Work Experience

• Medical background preferred, which includes medical terminology applicable to a clinical laboratory
• Previous experience in a hospital laboratory environment preferred

Physical and Mental Requirements

• Position requires data‑entry background with abilities to enter 6,000 alphanumeric keystrokes per hour.
• Works in a biohazard environment, practicing good safety habits.
• Able to sit or stand for long periods.

Skills

• Handles multiple tasks simultaneously and works in a production environment.
• Hospital LIS System knowledge or experience is a plus.
• Command of Microsoft Office Suite.
• Client interfacing role requiring strong communication, collaboration, and problem‑solving skills.
• Position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
• Maintains composure while working under pressure.
• Reflects good judgment when determining what action to take when resolving problems.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Demonstrates flexibility and ability to adapt to change.

Education

• High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.