Specimen Receiving and Phlebotomy Lead

KARIER; Stony Brook (NY); On-site; USD 49,000 - 58,000; Full time

Job summary

Stony Brook Medicine is seeking a TH Instructional Support Assistant in the Department of Laboratories to support clinical services for patients. The role focuses on safe lab practices per NYS and OSHA standards, with emphasis on patient care and strong communication.

The incumbent will supervise phlebotomy and specimen receiving operations, train staff, and utilize LIS and Cerner systems for registration, inventory and QA tasks.

Qualifications

• Current Phlebotomy Certification is required.
• Four years of phlebotomy experience including a minimum of one-year pediatric phlebotomy experience is required.
• One year of supervisory experience and customer service experience in a healthcare setting or related field.
• Excellent communication skills required.
• Knowledge of laboratory operations, laboratory and/or hospital based information systems.

Responsibilities

• Responsible for the day-to-day operations of Specimen Receiving and Phlebotomy; lead shift team and coordinate staff.
• Ensure adequate staffing and adherence to policies and standards; maintain daily logs and reconciliation of uncollected specimens.
• Collect various laboratory statistics and streamline workflow processes; train staff per accreditation standards.
• Provide staff training per established policies and procedures.
• Perform phlebotomy and report issues to supervisory staff; attend staff meetings.

Skills

Phlebotomy

Supervisory experience

Customer service

Communication skills

Laboratory operations knowledge

Education

Phlebotomy Certification

Associate’s Degree

Tools

LIS

Cerner

Job description

Position Summary

At Stony Brook Medicine, a TH Instructional Support Assistant in the Department of Laboratories is a valuable member of our team, who provides clinical services to our patient population. Will maintain specific knowledge of safe laboratory practices as endorsed by the New York State Department of Health and Occupational Safety and Health Administration and conducts oneself in a manner consistent with those practices to ensure the safety of all lab personnel. Qualified candidates will demonstrate superior patient care and possess outstanding communication skills while adhering to our high standard of excellence.

Duties

• Responsible for the day-to-day operations of Specimen Receiving and Phlebotomy. Function as a shift team leader/coordinator directing personnel, monitoring and maintaining Phlebotomy Services and Specimen Receiving activities. Ensure that adequate staffing is maintained at all times and to ensure all personnel adhere to the SBUH, Departmental and Regulatory Policies, Procedures and Standards. Completes work sheets, daily logs and reconciliation of uncollected specimens prior to the end of the shift. Collect various laboratory statistics on a regular basis. Develops implements and modifies procedures to streamline workflow processes. Assist with Specimen Receiving and Phlebotomy Policy and Procedures Manual. Training of staff for continued accreditation.
• Provides staff training as per established policies and procedures.
• Performs phlebotomy.
• Reports any outstanding issues or problems to supervisory staff and attends staff meetings.
• Initiate requests for personnel, equipment and supplies for areas of responsibility on an as-needed basis. Prepare and monitor schedules, S&E, PSR and capital equipment budgeting.
• Will exhibit service excellence in all interactions with clients, responding in a timely manner and providing accurate information. Acts as a liaison with all patient units and clinics that use our laboratory services. Assists supervisor to insure that all necessary specimen-collecting supplies are provided to clients.
• Utilize computer systems (LIS and Cerner) for patient care functions e.g., laboratory registration processes, inventory control function, QC, audits etc. Instruct staff on proper use of computer technology.
• Adhoc projects as assigned.
• In the event of non-conformance ensures that processes are not utilized until corrective actions have been taken and staff are properly trained.
• Serve as a professional role model in representing the department of laboratories. Completes yearly competency assessments including e-learning systems and Policy Tech.
• Rotates between the Customer Service Center, the Patient Service Center, and off-site areas to meet operational needs.

Required Qualifications

• Current Phlebotomy Certification.
• Four years of phlebotomy experience including a minimum of one-year pediatric phlebotomy experience.
• One year of supervisory experience and customer service experience in a healthcare setting or related field.
• Excellent communication skills required.
• Knowledge of laboratory operations, laboratory and/or hospital based information systems.

Preferred Qualifications

• Knowledge of wireless hand-held blood collection devices.
• Associate’s Degree Preferred.
• Computer competency in Microsoft Applications.

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions may be subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools — Medicine, Dental, Health Professions, Nursing and Social Welfare — a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children’s Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

Stony Brook University is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please request one by contacting [e-mail]. We will consider accommodation requests in compliance with applicable law. This process is separate from and does not require any voluntary self-identification of disability status. Please include the position title and position number (if known) in your message.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range

The salary range (or hiring range) for this position is $49,308 - $57,693 Base

The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP, CSEA & PEF full-time positions ($4000)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.