Specimen Processing Trainer

Quest Diagnostics Incorporated; Cleveland (OH); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Day 1 medical benefits

401(k) company match up to 5%

Vacation and sick time

Career advancement opportunities

Annual incentive plans

Job summary

Quest Diagnostics Incorporated in Cleveland, OH seeks a Specimen Processing Trainer for Sunday to Thursday, 7:00 AM to 3:30 PM. The Trainer will train all Specimen Preparation Technicians across all phases of Specimen Processing and provide input to Supervisors on progress and performance.

The role requires strong training, presentation, facilitation and communication skills. This position also trains new hires and existing staff, ensuring ongoing opportunity to learn essential skills for career

Qualifications

• Requires strong training, presentation, facilitation and communication skills.
• Education: High School Diploma or Equivalent (Required).
• Preferred: training coursework/certification (adult learning theory, ASTD, etc.).
• Internal candidates must have minimum of one year in PR Tech/Group Leader or related role.

Responsibilities

• Coordinate and facilitate training for all new employees and existing staff.
• Maintain a written training program and develop training as needed.
• Maintain training materials and answer questions during inspections.
• Provide Supervisors with progress reports on new employees.
• Adhere to Quest Diagnostics policies during trainings and attend additional meetings as needed.
• Maintain confidentiality and understand SOPs for Specimen Processing.
• Ensure understanding of how Specimen Processing integrates with testing laboratory operations.
• Complete written documentation within assigned timeframes.

Skills

Strong communication skills

Training facilitation

Presentation skills

Interpersonal skills

Leadership ability

Adaptability

Education

High School diploma or equivalent

Job description

Specimen Processing Trainer - Cleveland, OH, Sunday to Thursday, 7:00 AM to 3:30 PM

This positionis responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. TheTrainer is responsible for providing input toSupervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring theyhave the opportunity tolearn critical skills needed for career progression.This position requires strong training, presentation,facilitationand communicationsskills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resourcesand knowledge to maximize training effectiveness is required.

Pay range: $23.86+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Responsible for coordinating and facilitating training for all new employees as well as existingemployees
• Responsible for maintaining a written training program and developing training asneeded
• Maintains all training materials, and might be called upon to answerquestions during aninspection
• Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all newemployees
• Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during trainingsessions
• Called upon occasionally to attend additional meetings and training sessions as needed by departmentleadership
• Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrongenvironment
• Demonstrates proficiency and understanding of all job duties and SOP's related to the SpecimenProcessing Department
• Demonstratesand conveys a thorough understanding of how all the functions in Specimen Processing work together during trainingsession
• Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during trainingsessions
• Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory ofservices
• Understands and conveys the complex relationship between test(s) ordered and specimen received during trainingsessions
• Completes all required written documentation, legibly and within the assignedtimeframe
• Performs other duties asassigned

Qualifications:

Required WorkExperience:

Internal candidatesmust haveminimum of one year inPR Tech/Group Leader orrelatedrole

Preferred Work Experience:

• Minimum of 3 years Lab experience preferably in production environment
• Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.
• Training background or equivalent experiencepreferred
• Training coursework/certification preferred (i.e.adult learning theory, ASTD, etc.)

Physical and Mental Requirements:

• Works in a biohazard environment, practicing good safetyhabits
• Handles multiple tasks and works in a productionenvironment
• Able to sit or stand for longperiods

Skills:

• Excellent verbal and written communication skills and the ability to convey information and concepts arerequired
• PC skills including a working knowledge of MS Office applications.
• Maintains composure while working with new trainees and experienced employees that are difficult totrain
• Reflects good judgment at all times when determining whatactionto take when resolvingproblems
• Demonstrates strong leadership and interpersonal skills that foster a positiveenvironment
• Exhibits flexibility andabilityto adapt to changes in procedures and the training of those proceduresquickly

Education

• High School Diploma or Equivalent (Required)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.