Specimen Processing Specialist - Lab Support

Aurora Health Care; Milwaukee (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Aurora Health Care in Milwaukee seeks a Laboratory Support Specialist responsible for receiving and labeling specimens, entering test requests, and ensuring accurate specimen handling to support timely, quality patient testing.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced healthcare environment; no prior experience required, high school diploma accepted; on-site with opportunities to train and grow within the laboratory.

Qualifications

• Excellent communication skills are required.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Responsibilities

• Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Skills

Excellent communication skills

Basic computer skills

Keyboarding and typing skills

Ability to work in a fast paced环境

Demonstrated customer service skills

Education

High School Graduate

Job description

Aurora Health Care in Milwaukee seeks a Laboratory Support Specialist responsible for receiving and labeling specimens, entering test requests, and ensuring accurate specimen handling to support timely, quality patient testing.

This role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced healthcare environment; no prior experience required, high school diploma accepted; on-site with opportunities to train and grow within the laboratory.