Specimen Processing & Lab Operations Specialist

Central Outreach Wellness Center Llc; Harrisburg (Dauphin County); On-site; USD 36,000 - 52,000; Full time

Job summary

Central Outreach Wellness Center Llc in Harrisburg seeks a dedicated team member to support the reference lab and clinical operations. You will prepare and aliquot samples, manage supply bins, and assist with inquiries from Medical Assistants and Providers, escalating issues appropriately.

The role requires strong communication, meticulous attention to detail, and a patient-centered approach to care within a fast-paced environment.

Qualifications

• Commitment to providing high quality care to historically underserved populations.
• Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records.
• Experience with patient centered care.
• Punctuality and impeccable attendance.
• Strong communication skills with both professionals and patients from all demographics.
• Non-judgmental approach to patient care.
• Technical skills with required office equipment.
• Completely understand the healthcare privacy laws as outlined in HIPAA.
• HIPAALGBTQ+ cultural competency.
• Ability to work collaboratively in team-based care.
• Ability to adapt to a work environment that is constantly changing and not always structured.
• Ability to work in a fast paced and, at times, excited atmosphere.
• Maintain a professional attitude and demeanor.
• Ability to multi-task

Responsibilities

• Prepare and aliquot incoming samples for reference lab testing.
• Stock supply bins.
• Troubleshoot Medical Assistant and Provider questions, escalate to lab manager when appropriate.
• Order entry for Quest Diagnostic samples.
• Clean and sanitize work surfaces.
• Monitor supply usage and inform lab manager if low on inventory.
• Identify errors and communicate to lab manager for review.
• Backup to client services and lab manager for incoming calls – direct calls to necessary parties.

Skills

Strong communication skills

Team collaboration

Attention to detail

Punctuality and impeccable attendance

Patient-centered care

HIPAALGBTQ+ cultural competency

Job description

Central Outreach Wellness Center Llc in Harrisburg seeks a dedicated team member to support the reference lab and clinical operations. You will prepare and aliquot samples, manage supply bins, and assist with inquiries from Medical Assistants and Providers, escalating issues appropriately.

The role requires strong communication, meticulous attention to detail, and a patient-centered approach to care within a fast-paced environment.