Specimen Management & Lab Support Specialist

LCA Lab. Corp. of America; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Houston, TX, is seeking a dedicated Specimen Management team member. The role involves acting as a liaison between the lab, clients, and patients, handling inquiries via phone, chat, and email, and ensuring accurate specimen labeling and preparation for analysis.

Strong communication and data-entry skills are essential, with experience in MS Office and familiarity with lab operations. The schedule is Tue–Sat, 8:00 a.m.–5:00 p.m., with rotating holidays as needed.

Qualifications

• High School Diploma or GED required; 6 months of processing experience preferred.
• Excellent written and verbal communication skills; ability to work with multiple databases and systems.

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email.
• Communicate with customers in a respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Skills

Customer service

Communication

Data entry

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Labcorp in Houston, TX, is seeking a dedicated Specimen Management team member. The role involves acting as a liaison between the lab, clients, and patients, handling inquiries via phone, chat, and email, and ensuring accurate specimen labeling and preparation for analysis.

Strong communication and data-entry skills are essential, with experience in MS Office and familiarity with lab operations. The schedule is Tue–Sat, 8:00 a.m.–5:00 p.m., with rotating holidays as needed.