Specimen Logistics & Lab Coordination Pro

LCH Lab. Corp. of America Holdings; Overland Park (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k)

Paid Time Off

Job summary

Labcorp is seeking a dedicated Specimen Management team member at Overland Park, KS. You will act as a liaison between the lab, clients, and patients, handling requests via calls, chat, and email to ensure timely and accurate service.

You will prepare and triage specimens, verify test forms, and maintain accurate labeling and shipping. The role emphasizes attention to detail, teamwork, and proficiency with MS Office.

Qualifications

• High School Diploma or GED is required.
• Associates degree is preferred.
• 6+ months of medical/clinical lab experience required.
• 6+ months of customer service experience required.
• Current or prior Labcorp experience is a plus.

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Researchers or staff provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.

Skills

Communication skills

Education

High School Diploma or GED

Associates degree

Tools

MS Office

Job description

Labcorp is seeking a dedicated Specimen Management team member at Overland Park, KS. You will act as a liaison between the lab, clients, and patients, handling requests via calls, chat, and email to ensure timely and accurate service.

You will prepare and triage specimens, verify test forms, and maintain accurate labeling and shipping. The role emphasizes attention to detail, teamwork, and proficiency with MS Office.