Specimen Collection Technician - Front Desk & Compliance

Gradient (formerly CleanFleet); Portland (OR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Health Savings Account

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

Gradient (formerly CleanFleet) is seeking a Specimen Collection Technician to join our team. You will collect drug and alcohol specimens from commercial drivers with accuracy and integrity, supporting two collection sites and ensuring strict chain-of-custody.

No medical background is required; we provide onboarding and training. The role combines field collection with administrative duties, requiring professionalism, discretion, and reliable transportation.

Qualifications

• High school diploma or equivalent required.
• 2+ years in customer service or a customer-facing administrative role.
• Proficient in Microsoft Office; comfortable learning new software systems.
• Strong written and verbal communication skills.

Responsibilities

• Check in participants, verify identification, explain the collection process, and ensure each person is treated with professionalism and discretion.
• Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody at every step.
• Answer phones, schedule appointments, and manage front-desk responsibilities between collections.
• Process invoices and collect payment for services.
• Complete all required regulatory documentation accurately and on time — no exceptions.
• Maintain organized, stocked, and inspection-ready collection sites at both locations.
• Coordinate with the team during high-volume periods and step in where needed.

Skills

Customer service

Written communication

Verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Gradient (formerly CleanFleet) is seeking a Specimen Collection Technician to join our team. You will collect drug and alcohol specimens from commercial drivers with accuracy and integrity, supporting two collection sites and ensuring strict chain-of-custody.

No medical background is required; we provide onboarding and training. The role combines field collection with administrative duties, requiring professionalism, discretion, and reliable transportation.