Specialty Pharmacy Technician Liaison

St. Joseph's Health; Paterson (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, Rx and vision plans

403b retirement plan options

Tuition reimbursement

Employee Assistance Program

Job summary

A healthcare organization in Paterson, NJ, is seeking a Specialty Pharmacy Technician Liaison to deliver specialty pharmacy services within an integrated care model. The ideal candidate will support patients with complex conditions, collaborating with diverse stakeholders to achieve optimal outcomes through exceptional pharmacy care. This role requires strong interpersonal skills and knowledge of pharmacy dispensing and EMR systems, along with a high school diploma or equivalent. Benefits include a competitive salary and robust health plans.

Qualifications

• High school diploma or equivalent required; four-year college degree or healthcare-related degree preferred.
• Knowledge of benefits investigation, prior authorization processes, and patient financial assistance programs preferred.
• Self-starter with the ability to develop and implement processes quickly.
• Proficiency with standard workplace software, including MS Office.

Responsibilities

• Deliver specialty pharmacy services within an integrated care model.
• Support patients with complex conditions to achieve optimal outcomes through pharmacy care.
• Develop and implement processes to improve efficiency and future operational protocols.

Skills

Interpersonal skills

Collaboration

Software proficiency

Benefits investigation

Prior authorizations

Patient financial assistance

Education

High school diploma or equivalent

Four-year college degree or healthcare-related degree

Tools

Pharmacy dispensing systems

Electronic medical record systems

Enterprise Rx

Job description

Job Description

The Specialty Pharmacy Technician Liaison is a key team member responsible for frontline delivery of specialty pharmacy services within an integrated care model. The role focuses on supporting patients with complex conditions to achieve optimal outcomes through exceptional pharmacy care.

Qualifications

• High school diploma or equivalent required; four-year college degree or healthcare-related degree (e.g., nursing, social work) preferred
• Knowledge of benefits investigation, prior authorization processes, and patient financial assistance programs preferred
• Strong interpersonal skills, with the ability to collaborate effectively across teams and with diverse stakeholders
• Proficiency in standard workplace software (e.g., MS Office)

Experience With Pharmacy Dispensing Systems (e.g., Enterprise Rx) Preferred

• Experience with electronic medical record (EMR) systems (e.g., Cerner) preferred
• Self-starter with the ability to develop and implement processes quickly and accurately, with a strong interest in defining future operational protocols

About Us

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program
• Available for Per Diem Employees and Part-time Employees working under 20 hours per week.
• 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency

St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc." The salary range does not include incentives, differential pay or other forms of compensation.

About The Team

St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures.

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics.

The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ – one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.